HR Process & Transformation Manager – VP

LMA Recruitment; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

LMA Recruitment is seeking an HR Process & Transformation Manager to join a central London programme, leading requirements gathering, process design and future-state HR processes across regions.

You will drive SAP SuccessFactors ESM and Workzone implementations with stakeholders in EMEA, APAC and the Americas, coordinating with vendors and ensuring smooth deployment.

Qualifications

• Extensive experience with SAP SuccessFactors ESM and Workzone.
• Strong process mapping and requirements gathering skills.
• Proven ability to influence senior stakeholders.
• Experience in financial services or regulated environments is advantageous.

Responsibilities

• Lead requirements gathering, process analysis and future-state HR process design.
• Facilitate workshops with HR, Technology, Operations and global stakeholders.
• Support the design and implementation of SuccessFactors ESM and Workzone solutions.
• Identify opportunities to standardise and simplify HR service delivery processes.
• Produce process maps, business requirements, employee journeys and design documentation.
• Partner with implementation vendors and challenge proposed solutions where required.
• Support testing, UAT, change control and successful solution deployment.
• Build consensus across stakeholders in EMEA, APAC and the Americas.

Skills

SAP SuccessFactors ESM

Workzone

Process mapping

Requirements gathering

Stakeholder management

Facilitation workshops

Financial services exposure

Job description

HR Process & Transformation Manager – VP

Location: Central London

Contract: 12 months, with potential extension

A leading global financial services organisation is seeking an experienced HR Process & Transformation Manager to join a major global HR transformation programme.

The role will support the design and implementation of SAP SuccessFactors Employee Services Management (ESM) and Workzone, helping to create consistent, efficient HR processes and employee experiences across multiple regions.

Key responsibilities include:

• Lead requirements gathering, process analysis and future-state HR process design.
• Facilitate workshops with HR, Technology, Operations and global stakeholders.
• Support the design and implementation of SuccessFactors ESM and Workzone solutions.
• Identify opportunities to standardise and simplify HR service delivery processes.
• Produce process maps, business requirements, employee journeys and design documentation.
• Partner with implementation vendors and challenge proposed solutions where required.
• Support testing, UAT, change control and successful solution deployment.
• Build consensus across stakeholders in EMEA, APAC and the Americas.

Key experience required:

• Strong experience with SAP SuccessFactors ESM and Workzone.
• Strong process mapping, requirements gathering and workshop facilitation skills.
• Excellent stakeholder management and ability to influence senior stakeholders.
• Financial services or regulated-environment experience would be advantageous.