HR Process Change Manager

James Adams; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

A leading global professional services business is seeking an HR Process and Change Manager to lead transformation projects and improve processes within HR. The ideal candidate will have a Lean Six Sigma Black Belt and experience in HR process design, with strong analytical and project management skills. You will work collaboratively across global teams to ensure compliance and streamline HR operations. This contract role is based in Central Manchester, focusing on a range of HR initiatives for enhanced colleague experience.

Qualifications

• At least five years experience in HR process design or transformation in a global setting.
• Proven experience leading global large scale change projects.
• Good understanding of HR systems and automation tools.
• Proven experience leading global large scale change projects.
• Strong analytical and project management capability.
• Strong stakeholder engagement skills across all levels.
• Good understanding of HR systems and automation tools such as Workday, ServiceNow or RPA.
• Confident working with international teams and synthesising input from diverse HR communities.
• Strong understanding of international HR operations and compliance.

Responsibilities

• Lead HR transformation projects using recognised process improvement methods.
• Work closely with HR to optimise HR processes.
• Measure and communicate impacts across efficiency, cost, risk and colleague experience.
• Measure and communicate the impact of changes across efficiency, cost, risk and colleague experience.
• Support the delivery of HR technology and data strategies.
• Maintain a continuous improvement framework for HR operations.
• Partner with compliance teams to assess labour law implications across different regions.
• Facilitate workshops and engage global stakeholders to validate process designs and gather feedback.
• Develop and track key metrics to assess operational performance.
• Act as a change agent, conducting impact assessments and supporting wider change activity.
• Drive adoption of HR technology and automation tools, partnering with IT, HRIS and external suppliers.

Skills

Lean Six Sigma Black Belt or equivalent

Strong analytical and project management capability

Strong stakeholder engagement skills

Global projects

Stakeholder engagement

Project management

Data analysis

HR systems

Compliance knowledge

Education

Background in HR, business, information systems or similar

Tools

Workday

ServiceNow

RPA

Job description

James Adams is looking for an HR Process and Change Manager to join our client, a leading global professional services business. This person will lead a range of HR transformation projects focused on improving processes, streamlining operations and building a culture of continuous improvement across a global HR function. Experience within legal or wider professional services would be ideal, although it is not essential.

Base pay range

Direct message the job poster from James Adams

Length

10 Months (with a view to extend)

Location

2 days in Central Manchester

Role Purpose

The HR Process and Change Manager will take ownership of HR process improvement and change initiatives. You will drive operational excellence, champion best practice and guide teams through change. The goal is to improve the colleague experience and deliver consistent and efficient HR services across global operations.

Key Responsibilities

• Lead HR transformation projects using recognised process improvement and change management methods
• Work closely with HR, continuous improvement teams and business stakeholders to design, document and optimise HR processes
• Standardise and scale HR processes globally while ensuring compliance with regulatory requirements
• Measure and communicate the impact of changes across efficiency, cost, risk and colleague experience
• Support the delivery of HR technology and data strategies
• Maintain a continuous improvement framework for HR operations
• Partner with compliance teams to assess labour law implications across different regions
• Facilitate workshops and engage global stakeholders to validate process designs and gather feedback
• Develop and track key metrics to assess operational performance
• Act as a change agent, conducting impact assessments and supporting wider change activity
• Drive adoption of HR technology and automation tools, partnering with IT, HRIS and external suppliers

Qualifications and Competencies

• Lean Six Sigma Black Belt or equivalent
• Background in HR, business, information systems or similar
• At least five years experience in HR process design or transformation in a global setting
• Proven experience leading global large scale change projects
• Strong analytical and project management capability
• Strong stakeholder engagement skills across all levels
• Good understanding of HR systems and automation tools such as Workday, ServiceNow or RPA
• Confident working with international teams and synthesising input from diverse HR communities
• Strong understanding of international HR operations and compliance

If of interest, please send your CV now to apply!

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Project Management