HR Process & Systems Support

University of Surrey; Guildford; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary

Market leading Pension

25 Days annual leave + 7 University S

Rail and childcare benefits

On-site facilities

Job summary

The University of Surrey is seeking an HR Process & Systems Support to improve how we use systems, data and reporting. You will turn complex information into clear insights using Power BI and work with HR and other teams to implement practical data solutions.

Key responsibilities include building dashboards, gathering requirements, ensuring data accuracy and supporting system upgrades and reporting processes across the organisation.

Qualifications

• Experience creating Power BI dashboards and data reports.
• Strong data analysis and visualization skills with clear insights.
• Experience with databases/spreadsheets and data sources.
• Understanding of data modelling and DAX calculations.
• Excellent attention to data accuracy and stakeholder communication.

Responsibilities

• Develop, maintain and improve Power BI dashboards and visuals.
• Gather reporting requirements from stakeholders across the organisation.
• Support HR systems and data management on a day-to-day basis.
• Investigate data quality issues and coordinate fixes with teams.
• Create and maintain reliable datasets and automated reporting processes.
• Translate business needs into practical technical solutions.
• Produce regular management information and ad-hoc analysis.

Skills

Power BI

Data visualisation

Data analysis

DAX

Data modelling

Stakeholder comms

System support

Attention to detail

Job description

We're looking for a HR Process & Systems Support to join our team and play a key role in improving how we use systems, data and reporting across the business. This is a varied role for someone who enjoys working with business systems, data analysis and reporting. You'll be responsible for helping ensure our systems and data are accurate, reliable and fit for purpose, while turning complex information into clear, meaningful insights through Power BI. You'll work closely with teams within HR and across the organisation to understand their requirements, identify opportunities to improve processes and reporting, and develop solutions that help people make better, data-driven decisions.

Responsibilities

• Develop, maintain and improve Power BI dashboards, reports and data visualisations.
• Gather and understand reporting requirements from stakeholders across the business.
• Support the day-to-day management and development of HR systems.
• Investigate data quality issues and work with relevant teams to resolve them.
• Build and maintain reliable datasets and reporting processes.
• Create and maintain Power BI data models, measures and DAX calculations.
• Work with stakeholders to translate business requirements into practical technical solutions.
• Identify opportunities to automate manual reporting and improve data processes.
• Produce regular management information and ad-hoc analysis where required.
• Support system upgrades, testing, implementation and continuous improvement.
• Maintain appropriate documentation for systems, reports, data sources and processes.
• Promote good data governance, accuracy and consistency across the organisation.
• Help respond to day to day queries and support for System users.

Required skills and experience

• Experience working with Power BI and developing business dashboards and reports.
• Good knowledge of data analysis and visualisation.
• Experience working with databases, spreadsheets or other business data sources.
• An understanding of data modelling and DAX.
• Strong problem-solving and analytical skills.
• The ability to understand business requirements and translate them into practical solutions.
• Experience supporting or working with business systems.
• Excellent attention to detail, particularly around data accuracy.
• Strong communication skills

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.

Benefits and perks

• Competitive Salary
• Market leading Pension
• 25 Days annual leave + 7 University Days + Bank Holidays
• Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare
• Discounted Surrey Sports Park Membership

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Further details