HR & Payroll Administrator

Holycrosscare; Shrewsbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

Holy Cross Care Home is seeking a diligent HR & Payroll Administrator to provide comprehensive HR and payroll support. The role spans HR operations, employee relations, onboarding, and payroll coordination, working closely with management to ensure compliant, efficient processes while developing HR knowledge.

The position is a permanent, full-time, in-person role with 40 hours weekly at the Holy Cross Care Home.

Qualifications

• Experience in payroll administration and HR support.
• Strong Excel skills, including spreadsheets and data analysis.
• Excellent attention to detail and organisational skills.
• Confident communication and interpersonal skills.
• Ability to manage multiple priorities and work proactively.

Responsibilities

• Prepare contracts, offer letters, and HR documentation.
• Manage the HR inbox and respond to employee queries.
• Support recruitment and onboarding processes.
• Liaise with payroll providers and resolve queries.
• Employee relations & compliance.
• Support managers with absence, disciplinary, and grievance processes.
• Maintain HRIS data and produce reports.
• Analyse HR data using Excel.
• Projects & improvement; support HR initiatives, policy updates.

Skills

Payroll administration

HR operations

Recruitment & onboarding

Employee relations

Analytical skills

Education

CIPD Level 5 (or working towards)

Tools

Excel

Job description

Are you a talented HR & Payroll Administrator?

We’re seeking a HR & Payroll Administrator to join our friendly team at Holy Cross Care Home. We are seeking an organised and proactive HR & Payroll Administrator to join our team. This is a varied role providing comprehensive support across HR operations, employee relations, recruitment/onboarding, and payroll.
You will work closely with the management team to ensure HR processes are delivered efficiently, compliantly, and in line with best practice, while also developing your HR knowledge and skills.

HR & Payroll Administrator

Location: Holy Cross Care Home

• Hours: 40 hours per week
• Contract: Permanent
• Work location: In person

Your Responsibilities:

• Prepare contracts, offer letters, and HR documentation
• Prepare contracts, offer letters, and HR documentation
• Manage the HR inbox and respond to employee queries
• Support recruitment and onboarding processes
• Support recruitment and onboarding processes
• Liaise with payroll providers and resolve queries
• Employee Relations & Compliance
• Support managers with absence, disciplinary, and grievance processes
• Assist with HR casework and ensure compliance with employment law
• Maintain HRIS data and produce reports
• Analyse HR data using tools such as Excel
• Projects & Improvement
• Support HR initiatives, policy updates, and continuous improvement

What We Look For:

• Understanding and following all policies and procedures relevant to the role
• A willingness to develop effective working relationships with other employees within the service
• Someone who is professional, polite and reasonable

Requirements:

• Right to work in the UK
• Support HR initiatives, policy updates, and continuous improvement
• Experience in payroll administration and HR support
• Strong Excel skills, including spreadsheets and data analysis
• Excellent attention to detail and organisational skills
• Confident communication and interpersonal skills
• Ability to manage multiple priorities and work proactively
• Desirable: CIPD Level 5 (or working towards)
• Desirable: Knowledge or experience working with CQC regulations
• Desirable: Worked in a healthcare setting