HR Operations Pro: Onboarding, Payroll & Compliance

Motability Operations Limited; Coalville; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme 15%

Life assurance

Employee discount

Cycle to work

Private medical insurance

Paid volunteering day

Disability access

Job summary

Motability Operations is seeking an HR Operations Coordinator to deliver HR shared services across the employee lifecycle for 2,000+ staff. You will manage contractual changes, onboarding, visa/sponsorship, and payroll inputs, ensuring accuracy and policy compliance.

Working in a busy HR shared services environment, you will track activity, maintain records in HRIS, and support process improvements. A CIPD Level 3 qualification or equivalent experience is preferred.

Qualifications

• Proven experience in HR operations, shared services, or similar administrative HR
• Experience managing onboarding, contractual changes, and offboarding with accuracy and pace
• Experience working to service standards with timely, customer-focused resolution
• Experience handling complex or compliance-led HR processes such as family leave or sponsorship
• Understands legal, policy, data protection and process context behind HR activity
• Data accuracy, audit readiness, and payroll-related inputs focus

Responsibilities

• Manage and process contractual changes across the employee lifecycle
• Oversee onboarding progress with regular check-ins and tracking
• Manage Skilled Worker visa and sponsorship activity
• Manage off-boarding and exit processes
• Manage family leave processes and related payroll inputs
• Handle third-party employment and salary reference requests
• Provide accurate payroll inputs to support monthly payroll processing
• Support administration of flexible benefits and enrolment activity
• Take ownership of shared HR inboxes, trackers, and workflow tools
• Respond to HR enquiries with tailored guidance and escalation when needed
• Maintain employee records in the HRIS with data integrity
• Facilitate purchase orders and invoice processing for HR Operations
• Contribute to continuous improvement of HR processes and controls
• Support implementation of new HR systems and tools
• Collaborate across HR teams for joined-up service delivery

Skills

HR operations

HR shared services

onboarding

offboarding

compliance

data protection

payroll inputs

Microsoft Office

HR systems

digital tools

team collaboration

problem solving

Education

CIPD Level 3

Tools

HRIS systems

Payroll systems

Job description

Motability Operations is seeking an HR Operations Coordinator to deliver HR shared services across the employee lifecycle for 2,000+ staff. You will manage contractual changes, onboarding, visa/sponsorship, and payroll inputs, ensuring accuracy and policy compliance.

Working in a busy HR shared services environment, you will track activity, maintain records in HRIS, and support process improvements. A CIPD Level 3 qualification or equivalent experience is preferred.