HR Operations Manager

7 Hospitality Head Office; Perth; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Discounted hotel stays across the 7H️️

Discounted food & beverage across the

Job summary

7 Hospitality Management is seeking an HR Operations Manager to join our head office in Perth, Scotland. The role offers a mix of remote and office work each week and candidates from further afield will be considered for remote arrangements.

You will support the Head of HR as an experienced HR Generalist, driving people strategy, KPI reporting, and HR governance across the hotels in our portfolio. Previous HR generalist experience in hospitality is highly valued.

Qualifications

• Previous experience in the same or similar role is essential.
• Strong interpersonal skills and up-to-date knowledge of employment legislation.
• Excellent communicator capable of working with a diverse workforce.
• Ability to manage business/workflow priorities.
• TUPE experience is desirable.

Responsibilities

• Support and advise hotel management teams on all HR aspects.
• Monthly review and reporting of HR KPI metrics with action plans to improve performance.
• Manage HR systems and ensure activities comply with employment law and best practice.
• Coach and mentor managers; handle employee relations including disciplinaries and grievances.
• Drive health, wellbeing and engagement initiatives across hotels; ensure governance across HR functions.
• Support onboarding of new additions to the 7H portfolio to ensure seamless integration.

Skills

Interpersonal skills

Employment legislation knowledge

Communication

Priority management

TUPE experience

Tools

EPS system

Rota King

Learning & Development systems

Job description

7 Hospitality Management is looking for an HR Operations Manager to join us in this exciting opportunity. This is a full time, permanent role based out of our Head Office in Perth, Scotland. There is an opportunity to combine the working arrangements with part remote working, part office working each week. Candidates based further afield and remote working will be considered.

7H is a dynamic hotel operational and asset management company with a fast-growing portfolio of hospitality assets throughout the UK. As leaders in hospitality and drivers of performance, we are looking for like-minded people to join our team.

What will I be doing?

As an HR Operations Manager working for 7 Hospitality Management, you will be supporting the Head of HR as an experienced HR Generalist and will demonstrate a principles-led, evidence-based and outcomes-driven approach to drive the overall people strategy.

You will be working closely with the hotel teams to drive the people activity across the hotels and deliver a comprehensive HR support service. You will be responsible for the following main tasks;

• Supporting and advising our hotel management teams with all aspects of the HR function
• Monthly review and reporting of HR KPI metrics, identifying any areas for concern and creating action plans to drive performance in underperforming areas
• Managing our HR Systems (EPS & Rota King) and online L&D systems and ensuring all activities are completed and recorded in line with employment law and best practice
• Coaching and mentoring managers, providing support for employee relations including disciplinaries and grievances, performance issues, effective absence management in line with best practice, company policies and employment legislation
• Driving improvements across the business including retention, reward and employee engagement
• Driving the health and wellbeing of our employees across all hotels by driving our 7H: Wellbeing 360 programme, analysing data from our employee surveys, and key metric reports from our HR system to identify and resolve any problem areas and support areas for improvement
• Ensure HR governance to the highest level across all HR functions
• To drive high performing working practices across hotels
• To support in the onboarding process of new additions to our 7H portfolio to ensure a seamless integration

What are we looking for?

An HR Operations Manager serving 7 Hospitality Management managed hotels is always working on behalf of our Owners and working with other Team Members. To successfully fill this role, the attitudes, behaviours, skills and values that follow below are desirable;

Previous experience in the same or similar role is essential

• Previous experience in the hotel industry (desirable)
• Strong interpersonal skills
• Strong up to date knowledge of employment legislation
• An excellent communicator, capable of working with a diverse workforce
• Strong ability to manage business/workflow priorities
• TUPE experience
• Strong HR generalist experienceHR Operations Manager

Our Values

• Transparency | We ensure clarity in communication so that there are no surprises
• Ownership | We think and perform like owners
• Driven | We have a constant desire for improvement
• Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

• Discounted Hotel Stays across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio