HR Operations Lead: Data-Driven & Compliance-Focused

Hill Group UK; Epping Forest; On-site; GBP 65,000 - 90,000; Full time

Job summary

Hill Group UK is seeking a proactive HR Operations Manager to lead day-to-day people operations, ensuring HR processes, data, and the employee experience are compliant and efficient across the business.

You will partner with HR Business Partners, Talent Acquisition and L&D, own HRIS (HiBob) accuracy, oversee salary review work, and drive process improvements with data-driven insights to support scalable growth.

Qualifications

• Significant HR Operations or HR Generalist experience, including team leadership.
• Strong understanding of employee relations processes and UK employment law.
• Demonstrable experience managing HR systems, ideally HiBob (Bob).
• Experience administering salary review and bonus processes.
• Strong analytical capability with experience producing and interpreting HR data and reporting.
• Proven ability to develop, implement and improve HR processes and operational workflows.
• Excellent attention to detail and commitment to accuracy.
• Strong stakeholder management and communication skills.
• Experience in document management, contract administration and HR governance.
• Confidence using technology and AI tools to improve operational efficiency.

Responsibilities

• Lead and manage the HR Operations team, ensuring a high-quality, responsive and professional service.
• Oversee employee lifecycle processes including onboarding, probation, contract changes, absence management and offboarding.
• Act as the first point of escalation for employee relations matters, ensuring cases are managed fairly, consistently and in line with company policy and employment legislation.
• Manage and continuously improve HR processes, SOPs and workflows, ensuring they are clearly documented, communicated and consistently applied.
• Own the accuracy, integrity and optimisation of the HRIS, ideally HiBob, including system upgrades, enhancements and user support.
• Lead the annual salary review and bonus administration processes, ensuring accuracy, governance and timely delivery.
• Produce and analyse HR metrics and reporting, including absence, attrition, headcount and workforce trends, providing meaningful insights to stakeholders.
• Manage employee documentation, records and contract administration, ensuring compliance with GDPR and employment legislation.
• Identify opportunities to improve efficiency through process automation and AI-enabled solutions while maintaining a positive employee experience.
• Partner with HR Business Partners, Talent Acquisition and Learning & Development teams to support business objectives and people initiatives.
• Build strong relationships with managers and stakeholders, providing expert operational guidance and support.
• Ensure all HR policies, procedures and practices remain compliant with current employment legislation and organisational standards.

Skills

HR Operations

Team Leadership

UK Employment Law

HiBob

HR Analytics

Process Improvement

Data Reporting

Stakeholder Management

GDPR

Tools

HiBob HRIS

Job description

Hill Group UK is seeking a proactive HR Operations Manager to lead day-to-day people operations, ensuring HR processes, data, and the employee experience are compliant and efficient across the business.

You will partner with HR Business Partners, Talent Acquisition and L&D, own HRIS (HiBob) accuracy, oversee salary review work, and drive process improvements with data-driven insights to support scalable growth.