HR Administrator 12 month FTC

CMS UK; West of England; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible hybrid working

Competitive salary

Bonus scheme

25 days holiday (rising with service)

Private medical insurance

Parental leave

Job summary

CMS UK is seeking an HR Administrator to deliver a responsive HR and benefits service. You will be the first point of contact for HR queries, support employee lifecycle activities, and help maintain confidential records.

Working with HR colleagues and external providers, you will contribute to process improvements, ensure data quality, and support benefits administration and reporting while upholding privacy and standards.

Qualifications

• Strong numerical and analytical skills are essential.
• High attention to detail with data accuracy.
• Excellent organisational and time-management abilities.
• Clear written and verbal communication skills required.

Responsibilities

• Provide first-line HR support for enquiries and benefits.
• Manage HR Operations and Workday inboxes, ensuring accurate handling of queries.
• Maintain employee records and process changes with confidentiality.
• Administer reference requests and support lifecycle processes.
• Coordinate probation reviews and sickness absence processes.
• Support benefits administration and liaise with providers; review invoices.

Skills

Numerical skills

Analytical thinking

Attention to detail

Organisational skills

Communication skills

Independent worker

Tools

Workday

Job description

The HR Administrator role plays a key role in delivering an efficient, responsive and high-quality HR and benefits service across the firm. Acting as a first point of contact for HR-related queries, you'll support employee lifecycle activity, benefits administration and HR operations processes, ensuring employee information is handled accurately, confidentially and in line with established procedures.

Working closely with colleagues across HR and external providers, you'll help to maintain employee records, support people processes and contribute to the continuous improvement of HR services and systems. The role offers a broad range of responsibilities and the opportunity to make a meaningful contribution to the employee experience.

What you'll do

• Provide a first-line service for HR-related enquiries, offering guidance on HR processes, benefits and HR systems.
• Manage activity across the HR Operations and Workday People Experience inboxes, ensuring queries are handled accurately and efficiently.
• Maintain employee records and process employee changes, ensuring data quality and confidentiality at all times.
• Administer employee reference requests and support employee lifecycle processes.
• Coordinate and track activities such as probation reviews and sickness absence processes.
• Support benefits administration, including liaising with providers and maintaining employee benefit records.
• Review benefits invoices, complete reconciliations and help ensure accurate processing and reporting.
• Assist with cyclical benefits activities and projects throughout the year.
• Maintain process documentation, checklists and standard operating procedures where required.
• Contribute ideas and support initiatives that improve HR processes, systems and the overall employee experience.

What you'll bring

Essential

• Strong numerical and analytical skills.
• Excellent attention to detail and a high level of accuracy when working with data.
• Strong organisational skills and the ability to manage competing priorities effectively.
• Excellent written and verbal communication skills.
• The ability to work independently as well as collaboratively within a team.
• A professional and discreet approach to handling confidential employee information.

Desirable

• Experience using Workday or a similar HR system.
• Experience supporting HR administration, benefits administration or employee lifecycle processes.
• Experience maintaining process documentation, standard operating procedures or checklists.
• Experience working with employee benefits providers or benefits platforms.

What's in it for you?

Benefits

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.