HR Operations Administrator | Data-Driven & Customer Focused

UK Research and Innovation; Swindon; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

UKSBS in Swindon is seeking an HR Administrator to join the HR Operations team. You will handle HR transactions, maintain employee records, and respond to HR queries, delivering accurate, timely service.

The role emphasizes customer focus, data quality, and continuous improvement. You will work with colleagues to ensure SLAs are met and contribute to a modern, self-service HR environment within the public sector.

Qualifications

• Experience in an HR administrative or general business administration environment.
• Strong communication skills and ability to build positive relationships.
• Attention to detail and a commitment to accurate work.
• Customer and solutions focused mindset with ability to prioritise tasks.
• Proactive approach to problem-solving and continuous improvement.

Responsibilities

• Respond to HR-related queries with a high level of customer service.
• Process HR transactions and update employee records accurately.
• Maintain HR systems and documentation, ensuring data is current.
• Support HR services in line with SLAs and performance metrics.
• Collaborate with colleagues to resolve queries and deliver outcomes.
• Update systems with changes and contribute to continuous improvement.

Skills

HR administration

Communication

Attention to detail

Customer focus

Multitasking

PC literacy

Problem solving

Teamwork

Continuous improvement

Tools

HR systems

Job description

UKSBS in Swindon is seeking an HR Administrator to join the HR Operations team. You will handle HR transactions, maintain employee records, and respond to HR queries, delivering accurate, timely service.

The role emphasizes customer focus, data quality, and continuous improvement. You will work with colleagues to ensure SLAs are met and contribute to a modern, self-service HR environment within the public sector.