HR Operations Administrator

Nomad Foods; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Nomad Foods is looking for a motivated HR Operations Administrator for a one-year fixed term contract in Greater London. This role is critical in managing HR queries for our UK and Ireland operations, supporting the HR Shared Service Centre. The ideal candidate will have HR administration experience, familiarity with SAP SuccessFactors, and a strong understanding of HR processes and UK employment law. You'll join a diverse team working with brands like Birdseye and Findus, ensuring efficiency in HR operational activities.

Qualifications

• Experience in a shared service or HR administration role.
• Experience of inputting high volumes of data or HR transactions.
• Understanding of HR processes.
• Understanding of UK + Ireland employment law.

Responsibilities

• Act as the first point of contact for HR queries.
• Manage and triage HR cases.
• Deliver end to end administration across the employee lifecycle.
• Maintain data integrity through accurate entry and updates.
• Ensure compliance with HR regulations and data protection.

Skills

Experience in a shared service or HR administration role

Strong written and verbal communication skills

Understanding of HR processes

Proficient in Microsoft Office

High volume data input experience

Understanding of UK + Ireland employment law

Education

CIPD Level 3 or above qualified or part qualified

Tools

SAP SuccessFactors

Job description

We are seeking a highly motivated HR Operations Administrator to join our team playing a key role within the business on a one year fixed term contract. You will be working alongside a talented, like-minded team for some of Europe’s largest frozen food brands including Birdseye, Aunt Bessie, Findus and Goodfella pizzas.

This role supports the effective operation of the HR Shared Service Centre for the UK and Ireland by managing HR queries and cases, applying policies consistently, processing employee data, delivering HR operational activities, and ensuring accurate and timely communication with the payroll team.

Responsibilities

First line support – UK & Ireland

• Act as the first point of contact for employees, managers and HR colleagues for HR queries via the shared HR Centre mailbox
• Manage and triage HR cases, escalating complex queries to appropriate HR teams where appropriate, but aiming to answer all queries where possible

HR operational administration

• Working with local HR and HR Business Partners to deliver end to end administration across the employee lifecycle such as;Joiners – preparing offer letters, contacts, onboarding documentation
• Movers – processing internal change requests or changes to terms and conditions of employment, including system updates
• Leavers – Issuing leaver letters, processing termination and managing exit documentation
• Leave management – including family friendly requests and sick leave

Data management and accuracy

• Maintain data integrity through accurate entry and updates to our HR System SuccessFactors and any supporting systems
• Ensure all starters, leavers and payroll related changes are added to the relevant payroll trackers
• Produce standard monthly reports to prescribed deadlines
• Maintain employee files and archived records
• Maintaining data privacy and confidentiality in handling employee information

Compliance checks

• Keeping up to date with changes in HR regulations and ensuring compliance with new requirements
• Assist in the review and creation of guidance documents, knowledge articles, process guides, templates, standard letters, SOP’s and FAQ’s
• Ensure compliance with data protection and SOX controls
• Supporting reports, audits and service reviews if required

About you

• Experience in a shared service or HR administration role
• Experience of inputting high volumes of data or HR transactions
• Experience of using HR systems, particularly SAP Success Factors
• Understanding of HR processes
• Strong written and verbal communication skills
• Proficient in Microsoft Office
• CIPD Level 3 or above qualified or part qualified
• Understanding of UK + Ireland employment law

At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.