Human Resources Coordinator

Hydrogen Group; Chelmsford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Hydrogen Group is seeking an HR Coordinator to join the UK HR team and provide a professional, responsive HR service to employees and managers. You will act as the main contact for queries, guide on policies, and manage HR processes end-to-end.

The role covers the full employee lifecycle with transactional admin, data maintenance, HR systems support and wider team assistance in a busy, technical environment.

Qualifications

• Previous experience in a busy HR environment.
• Experience using Workday or a similar HRIS.
• Excellent written and verbal communication skills.

Responsibilities

• Act as a first point of contact for HR queries via the HR helpdesk, telephone and shared inbox.
• Provide professional guidance and support to employees and managers on HR policies and processes.
• Manage HR queries through the HR ticketing system and ensure timely resolution.
• Support employee onboarding and offboarding processes.
• Administer contractual offers, employee changes and other lifecycle documentation.
• Coordinate and support new starter inductions.
• Maintain accurate and up-to-date employee records within the HRIS.
• Provide administration support for employee reward and benefits programmes.
• Coordinate activities with third-party benefits providers.
• Support long-service recognition and reward activities.
• Prepare standard and ad hoc HR reports.
• Develop and maintain HR procedures, policies and work instructions.
• Support HR projects and continuous improvement initiatives.
• Provide wider administrative support to the HR team, including meeting notes and documentation for employee relations processes.
• Support activities relating to consultations, restructures and other employee relations matters where required.

Skills

Communication

Organisational skills

Attention to detail

Customer service

HR policies

Tools

Workday

Job description

Our client is a global technology and engineering organisation specialising in highly advanced components, systems and solutions for a range of technically demanding industries, including aerospace, defence, medical, scientific and industrial applications.

With a strong heritage of technical innovation, the organisation operates at the forefront of advanced technology and works with highly experienced engineers, scientists and technical specialists across its global operations.

We are looking for an HR Coordinator to join the UK HR team and play a key role in delivering a professional, responsive and high-quality HR service to employees and managers.

The Role

The HR Coordinator will act as a key first point of contact for the UK HR function, providing guidance and support on HR policies, processes and employee queries.

This is a varied, hands-on role covering the full employee lifecycle, with responsibility for transactional HR administration, employee data, HR systems and wider HR team support.

Key Responsibilities

• Act as a first point of contact for HR queries via the HR helpdesk, telephone and shared inbox.
• Provide professional guidance and support to employees and managers on HR policies and processes.
• Manage HR queries through the HR ticketing system and ensure timely resolution.
• Support employee onboarding and offboarding processes.
• Administer contractual offers, employee changes and other employee lifecycle documentation.
• Coordinate and support new starter inductions.
• Maintain accurate and up-to-date employee records within the HRIS.
• Provide administration support for employee reward and benefits programmes.
• Coordinate activities with third-party benefits providers.
• Support long-service recognition and reward activities.
• Prepare standard and ad hoc HR reports.
• Develop and maintain HR procedures, policies and work instructions.
• Support HR projects and continuous improvement initiatives.
• Provide wider administrative support to the HR team, including meeting notes and documentation for employee relations processes.
• Support activities relating to consultations, restructures and other employee relations matters where required.

About You

The successful candidate will ideally have:

• Previous experience working within a busy HR environment.
• Experience using Workday or a similar HR information system.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• A process-improvement mindset and a commitment to getting things right first time.
• Excellent attention to detail, particularly when working under pressure.
• A strong sense of personal accountability and ownership.
• A proactive, resilient and solutions-focused approach.
• The confidence to work collaboratively with employees, managers and the wider HR team.
• A strong customer-service mindset.

Experience with SuccessFactors, Cornerstone, iCIMS or other HR technology platforms would be advantageous.

What You'll Get

This is an excellent opportunity to join an established and technically sophisticated organisation where you will work alongside an experienced HR team and gain broad exposure across the employee lifecycle.

The role offers the opportunity to contribute to HR projects and process improvements while developing your experience within a complex, international business environment.