HR Manager

Müller UK & Ireland; Telford; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Bonus up to 10%

Life assurance

Pension 16%

25 days leave

Leave buy/sell

Onsite car park

Private medical cover

Enhanced family policy

Annual pay reviews

Perk Box access

Job summary

Müller UK & Ireland in Telford is seeking an experienced HR Manager to partner with leaders across Shropshire sites, delivering strategic and hands-on HR support. You will drive the people agenda, lead change initiatives and develop leadership capability to sustain a high-performing culture.

The role requires CIPD experience, a track record in HR management and strong knowledge of UK employment law, with a commercial mindset and ability to operate in a matrix environment.

Qualifications

• CIPD qualification or equivalent HR experience.
• Experience at HR Manager or Senior HRBP level.
• Experience in manufacturing, logistics, retail or FMCG.
• Strong change management and organisational development experience.
• Proven leadership of HR projects and business improvements.
• Excellent knowledge of UK employment legislation and employee relations.
• Experience coaching managers and developing leadership capability.
• Commercial mindset balancing people priorities with business needs.
• Stakeholder management, influencing and communication skills.
• Ability to work in a matrix environment and handle multiple priorities.

Responsibilities

• Partner with leaders to develop and deliver people plans aligned to business objectives.
• Lead and support organisational change programmes, including restructures and business transformation projects.
• Drive employee engagement and help build a positive workplace culture.
• Coach and support managers on performance management, talent development and leadership effectiveness.
• Manage complex employee relations cases and provide expert HR guidance.
• Lead succession planning and talent development activities for future leaders.
• Deliver HR projects and initiatives that improve business performance and employee experience.
• Support recruitment and workforce planning to attract and retain talent.
• Use people data and insights to identify trends and inform decisions.
• Champion continuous improvement across HR processes and ways of working.

Skills

Stakeholder management

Communication skills

Influencing

Coaching managers

Leadership development

Change management

Education

CIPD qualification

Job description

Telford, Shropshire

At Müller, we're committed to creating high-performing teams and a positive workplace culture that enables our people and business to succeed. We are looking for an experienced HR Manager to join our team based in Telford, providing support across our three Shropshire sites as business needs require.

This is a fantastic opportunity for a commercially minded HR professional who enjoys partnering with leaders, driving organisational change, and influencing people strategies that deliver real business results.

What You'll Be Doing

As HR Manager, you'll work closely with operational and functional leadership teams to provide both strategic and hands‑on HR support. You'll play a key role in delivering the people agenda, leading change initiatives, developing leadership capability, and ensuring our people processes support a high‑performing culture.

Key Responsibilities Include

• Partnering with leaders to develop and deliver people plans aligned to business objectives.
• Leading and supporting organisational change programmes, including restructures and business transformation projects.
• Driving employee engagement and helping to build and embed a positive workplace culture.
• Coaching and supporting managers on performance management, talent development and leadership effectiveness.
• Managing complex employee relations cases and providing expert HR guidance.
• Leading succession planning and talent development activities to identify and support future leaders.
• Delivering HR projects and initiatives that improve business performance and employee experience.
• Supporting recruitment and workforce planning activities to ensure the business attracts and retains the right talent.
• Using people data and insights to identify trends and support informed decision-making.
• Championing continuous improvement across HR processes and ways of working.

What We're Looking For

We're looking for an experienced HR professional who can build strong relationships, challenge positively, and influence at all levels of the organisation.

You’ll Ideally Have

• CIPD qualification or equivalent HR experience.
• Significant experience operating at HR Manager or Senior HR Business Partner level.
• Experience working within a fast-paced operational environment such as manufacturing, logistics, retail or FMCG.
• Strong change management and organisational development experience.
• Proven experience leading HR projects and business improvement initiatives.
• Excellent knowledge of UK employment legislation and employee relations.
• Experience coaching managers and developing leadership capability.
• A commercial mindset with the ability to balance people priorities with business needs.
• Strong stakeholder management, influencing and communication skills.
• The ability to work effectively in a matrix environment and manage multiple priorities.

Why join Müller?

This role offers the opportunity to make a real impact across our Shropshire operations, working closely with senior leaders and contributing to business-critical projects. You'll be part of a collaborative HR team where you'll have the opportunity to shape people strategy, drive change and support the development of our future talent.

Benefits Included

• Up to 10% annual bonus
• 4 x life assurance
• Pension scheme - up to 16% total contribution
• 25 days annual leave, increasing with service
• Sell/Buy annual leave scheme
• Onsite, secure car park
• Private medical cover
• Enhanced maternity/paternity/family policy
• Annual pay reviews
• Plus access to Perk Box - saving money across numerous retailers!