HR Manager

DX Group; Hardingstone; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Health Cash Plan

Holidays 25 days + bank holidays

Long Service Recognition

Enhanced Pension Scheme

Life Assurance

Private Medical Cover

Employee Assistance programme

Job summary

DX Group in the United Kingdom is recruiting an experienced HR Manager to lead the HR Services team, delivering accurate, timely administration and advice to line managers and staff. Reporting to the HR Director, you will shape a customer‑focused service that supports the delivery of the business strategy.

You will develop and coach the team, drive continuous improvement, manage TUPE and employee relations, and ensure governance, policy updates and payroll integration are seamless.

Qualifications

• CIPD qualification or membership is essential.
• Excellent written and verbal communication skills are required.
• Ability to manage and organise workloads and meet deadlines.

Responsibilities

• Lead and coach the HR Services team to deliver accurate administration and advice to managers and staff.
• Develop the team to provide first-class service and drive continuous improvement of HR processes.
• Ensure governance, policy updates, and compliance with relevant legislation across the HR function.
• Collaborate with ER, Payroll, L&D, Finance, Projects & Systems, and Procurement to align HR activities with business needs.
• Lead and deliver HR projects such as restructures, TUPE, job evaluation, and employee relations initiatives.

Skills

CIPD qualified

Microsoft Office

Communication skills

Change management

Education

CIPD qualification

Tools

Microsoft Office

Job description

An exciting new HR Manager opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

Reporting to the HR Director this role will lead and coach the HR Services team to develop and deliver an efficient respected customer focused service. Delivering accurate timely administration and advice services that enable line managers and the HR team to deliver business objectives.

Key responsibilities

• Cultivate and maintain an ethos of exceptional service maximising HR's contribution to the business, enabling the Team and managers to fully deliver the business strategy and values.
• Develop and motivate the team, enabling them to provide a first-class service for managers and colleagues.
• Develop a deep understanding of customer needs and service requirements to be able to design and deliver effective, efficient, transparent processes.
• Act on feedback from the wider business - your stakeholders, peers, colleagues and reporting lines - continually improving and simplifying HR processes and procedures.
• Lead, motivate and develop your team ensuring they fulfil their potential.
• Be accountable for leading and delivering HR/business focused projects for example; restructuring, TUPE, job evaluation, company-wide employee representative scheme.
• Knowledge of Trade Unions
• Ensure all HR team processes interact seamlessly with all other departments including ER, Payroll & Benefits, L&D, Finance, Projects & Systems and Procurement Technology.
• Ensure all internal governance processes are fit for purpose, developed and adhered to.
• Maintain up to date knowledge of all relevant legislation, implementing new or changed policies and procedures to ensure that the company meets its legislative requirements.
• Carry out any other reasonable requests which maybe required of this role.

Knowledge, Skills and Experience

• Be able to identify best practices and efficiencies and manage change successfully
• Excellent written and verbal communication skills.
• Ability to manage and organise own and team's workloads effectively to meet deadlines.
• Be commercially balanced between functional and business requirements.
• Must be competent user of Microsoft office packages.
• Flexible and adaptive to changing priorities.
• Precise attention to detail and a strong level of accuracy.
• Previous experience of managing a team within a HR function, ideally in a Shared Services environment.
• Be CIPD qualified
• Be able to provide great Customer Service through building effective relationships across all functions.
• Ability to work on own initiative whilst at the same time being an effective team member.
• Experience of a fast paced office environment essential.

Personal Specification

• Confident, efficient and professional.
• Tactful, diplomatic and at ease with people at all levels.
• Tenacious and ready to challenge existing processes to ensure the best service is delivered.
• Ability to assimilate large amounts of information and recognises the importance of accuracy and attention to detail.
• Flexible and committed.
• Passionate about delivering a consistent, respected, efficient HR operation
• Proactive
• Passionate about Self-Development and the development of others.

Benefits:

• Company Funded Health Cash Plan
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Enhanced Company Pension Scheme
• Life Assurance
• Private Medical Cover
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!