Depot General Manager

DX Group; Greater Lincolnshire; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health cash plan

25 days holidays + bank holidays

Long service recognition

Maternity & paternity support

Pension scheme

Life assurance

Private medical cover

Employee assistance programme

DX discounts portal

Career progression

Job summary

DX Group is seeking a Service Centre Leader to drive all operational aspects of the DX products service centre. You will lead both staff and subcontractors, ensuring service targets, cost controls and quality benchmarks are met while fostering customer and supplier relationships.

The role focuses on delivering integrated operations aligned with DX plans and projects, with opportunities for career progression.

Qualifications

• Experience in logistics or distribution is required.
• Line management experience is essential.
• Experience managing budgets, revenue and profit and loss.
• Ability to identify problems and design deployable solutions.
• Proven record of managing customer interfaces and supplier relationships.

Responsibilities

• Lead and manage all aspects of the service centre operation for DX products.
• Ensure achievement of budgeted and targeted service, cost and quality performance.
• Manage employed colleagues, third party subcontractors and owner drivers.
• Oversee premises, equipment and consumables for cost-effective, high-quality performance.
• Drive change to deliver a fully integrated service centre operation in line with DX plans.

Skills

Leadership

Budget management

Problem solving

Customer relationship management

Commercial acumen

Job description

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About Us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

Reporting to the Regional Director this role is to lead and manage all aspects of the service centre operation for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. Manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects.

Key responsibilities

• Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
• Experience of managing budgets, revenue and profit an loss
• Have the ability and the track record to seek improvements without having to be prompted.
• Ability to identify problems and design deployable solutions.
• Proven record of successful Customer interface and supplier management.
• Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Enhanced Company Pension Scheme
• Life Assurance
• Private Medical Cover
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!