Depot Operations Manager

DX Group; Coventry; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Holidays 25 days + bank holidays

Long service recognition

Enhanced pension scheme

Life Assurance

EAP including 24/7 Virtual GP

DX Discounts Portal

Career progression opportunities

Job summary

DX Group is seeking an Operations Manager to lead the service centre operations across DX products. You will manage the workforce, subcontractors and drivers to deliver on budgeted service, cost and quality metrics.

The role requires experience in logistics, strong leadership and a focus on continuous improvement. Join a team committed to delivering the Delivered Exactly promise and supporting career progression.

Qualifications

• Experience in logistics or distribution
• Proven ability to lead teams in fast-paced environments
• Demonstrated cost management responsibilities

Responsibilities

• Lead and manage service centre operations to meet budgeted targets
• Oversee premises, equipment and consumables for cost effective performance
• Drive change to deliver integrated service centre with General Manager
• Manage third party subcontractors and drivers
• Maintain customer service standards and relationships

Skills

Line management

Multi-shift operations

Customer relationships

Diverse workforce

Cost budgeting

MS Excel

Tools

MS Office

Job description

An exciting new Operations Manager opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary

This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Key responsibilities

• Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
• Experience of running a multi shift logistics operation
• Proven record of delivering great service to Customers and managing on-going Customer relationships.
• Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers.
• Experience of managing direct cost budget.
• Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits

• Competitive Rates of Pay
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Enhanced Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you