HR Information Systems Specialist

Taylor James Resourcing; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

An innovative firm is seeking an HR Systems Support Analyst to enhance their HR operations in London. This role involves supporting the administration and configuration of SAP SuccessFactors, ensuring data integrity, and providing insightful reporting. You will be the go-to person for system users, helping them navigate HR technology effectively. By collaborating with internal teams and external vendors, you will drive improvements and ensure compliance with regulations like GDPR. If you're passionate about HR technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience with SAP SuccessFactors and HR systems administration.
• Strong analytical skills with proficiency in Excel for reporting.

Responsibilities

• Support administration and configuration of HR systems, primarily SAP SuccessFactors.
• Monitor data integrity and prepare various HR reports.

Skills

Data Integrity Monitoring

Excel Reporting

SAP SuccessFactors

GDPR Compliance

User Training

Education

Bachelor's Degree in Human Resources or related field

Tools

SAP SuccessFactors

Excel

Job description

We are looking for an HR Systems Support Analyst to join our HR team in London.

Date: 6 Feb 2025
Sector: IT
Type: Permanent
Location: London
Salary: £40,000 - £45,000 per annum
Email: [e-mail]
Ref: DB 060225b

The person in this role will be responsible for supporting the ongoing administration, maintenance, operation, and configuration of SAP SuccessFactors, as well as support the wider technology stack within HR. You will be a key point of contact for users and reporting queries.

Responsibilities

Data Integrity and Security

• Monitor data accuracy and integrity by performing data audits.
• Identify opportunities to improve data quality and controls, and support the delivery and implementation of improvements.
• Ensure the appropriate system access is maintained for individuals using permission roles.
• During the annual compensation review process, work closely on tasks related to supporting this process, including but not limited to data input, reconciliation, and cleansing.
• Ensure the system is maintaining best practice relating to sensitive information and the relevant regulations i.e. GDPR.
• Perform data uploads for annual processes such as promotions, benefit renewals, and compensation review.

Reporting and Analytics

• Coordinate the preparation, production, and distribution of weekly, monthly, and quarterly reports.
• Support HR metrics or dashboards that may contribute to performance trends, business goals, process development.
• Use Excel to prepare and present data for various stakeholders.

Training and Documentation

• Provide end-user support by delivering system training to new joiners and offering ongoing training as needed to ensure adoption and ease of use.

System Administration and Support

• Act as the first point of contact for system users and reporting queries.
• Maintain foundation objects in SuccessFactors such as job titles, cost centres, and work schedules.
• Support system actions based on the HR/yearly calendar (e.g., performance and pay review cycles, holiday period-end processing, renewal of the annual compliance training).
• Partner with internal colleagues across the organisation, as well as third-party vendors as needed for system maintenance and first-line support for system issues.

Configuration and System Enhancements

• Support system changes through to implementation, ensuring testing is completed and changes are communicated effectively.
• Support system upgrade activity, ensuring that any upgrades are regression tested prior to being published.
• Support in various projects such as time off configuration, integrations, implementations, and other technology-driven initiatives.