Pensions Implementation Consultant - Scheme Benefits

Capita; London; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Pensions Implementation Consultant to join their dynamic team. This exciting role involves leading client implementation projects, managing stakeholder relationships, and ensuring the successful delivery of pension administration solutions. You will play a crucial part in onboarding data, automating calculations, and mentoring junior analysts, all while working in a flexible environment that values your contributions. With opportunities to drive high-profile projects and enhance your skills, this position offers the chance to make a significant impact in the pensions sector. If you are passionate about delivering exceptional results and fostering client relationships, this could be the perfect opportunity for you.

Benefits

Company matched pension

Life assurance

15 weeks’ fully paid maternity leave

Adoption and shared parental leave

Paternity pay of two weeks

Qualifications

• Excellent understanding of Defined Benefit schemes and legislation.
• Strong leadership and client relationship management skills.

Responsibilities

• Lead implementation projects and ensure timely delivery of tasks.
• Drive client requirements gathering and documentation production.
• Mentor Implementation Analysts and support project management activities.

Skills

Technical pensions knowledge

Client relationship skills

Project lifecycle experience

Leadership skills

Analytical skills

Education

Experience in pension schemes

Project management experience

Job description

Pensions Implementation Consultant - Scheme Benefits

Our scheme benefits teams are looking for an enthusiastic experienced pension professional to join our home-based team as a Pensions Implementation Consultant. You will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment.

The Scheme Benefits team sits within our Implementation Department, whose responsibility it is to implement first-class pension administration solutions for our new and existing clients. Our span of projects can range from large blue-chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders, our activities and skills are wide and varied.

Job Description

You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations.

What you’ll be doing:

• Lead client implementation projects for workstream.
• Drive the gathering and interpretation of client requirements.
• Drive the production of requirements documentation.
• Drive the translation of the requirements into system solutions.
• Identify, troubleshoot, and resolve queries and issues.
• Ensure efficient delivery of all project tasks to cost and on time.
• Lead in client meetings and project status calls.
• Mentor, develop and coach Implementation Analysts.
• Feed into and deliver continuous improvement across the team and wider department.
• Assist in project management activities including identification and mitigation of risks and issues.
• Facilitate internal and external system training, and provide appropriate documentation.
• Provide support to the line manager in the effective management of staff.
• Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments.

What we’re looking for:

• Excellent technical pensions knowledge in Defined Benefit schemes and legislation.
• Is able to explain:

- pension member records and their setup

- the relationships between members, policy holders, insurers, Trustees, schemes, actuaries, funds, and investments

- different types of Pension Schemes

- different types of member statuses and applicable calculations for each

• End-to-end experience of the project lifecycle - able to describe the key elements of projects including initiation, governance, control, and closure and can provide examples of active participation in all stages.
• Strong Client Relationship skills with the ability to use appropriate communication methods with stakeholders.
• Experience of owning and driving projects.
• Strong leadership skills.
• Strong analysis skills and an analytical approach to problem resolution.

About Capita Technology and Software Solutions

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organization and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments that support your success. Join us and discover better ways to engage with and value today’s employees.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team while working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home or from your nearest Capita office.

• Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more!

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at [e-mail] or call 07784 237318 and we’ll get back to you.
For more information about equal opportunities and process adjustments, please visit the Capita Careers website.