HR Executive

OrderYOYO; Manchester; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Base salary £29,500 per year

Uncapped monthly bonus £200 OTE

Structured training and development

Job summary

OrderYOYO A/S is seeking an HR Executive in Manchester, UK. This full-time, office-based role supports employees across markets and serves as the first point of contact for payroll, policies and leave. Travel to our global offices is possible as the team grows.

No CIPD qualification or HR experience is required; hospitality, customer service or administration backgrounds are welcome. Training will build HR knowledge and employment-law understanding across markets.

Qualifications

• No CIPD qualification or HR experience required.
• Hospitality, customer service or administration background accepted.
• Keen to learn how employment law works across different markets.

Responsibilities

• Be the first point of contact for payroll, policies, holidays, expenses and leave using our ticketing system.
• Resolve queries yourself or with other departments to get the right answer.
• Support the full employee lifecycle, including probation reviews and sensitive conversations.
• Handle employee relations matters, including disciplinary discussions and terminations where needed.
• Issue employment contracts and addendums for salary increases and title changes.
• Carry out right-to-work checks and visa validation with our Talent team.
• Build knowledge of employment law across markets OrderYOYO operates in.
• Oversee general office management and contribute to a well-run office.

Skills

Attention to detail

Discretion

Empathy & professionalism

Problem solving

Curiosity about employment law

Willingness to learn HR

Job description

HR Executive

Location: Manchester, UK | Full-time | Office-based (5 days), with occasional travel to our global offices
Salary: £29,500 per year base salary + uncapped monthly bonus (£200 per month OTE)

Looking to start or grow a career in HR? Enjoy helping people, solving problems and getting the details right? You could be a great fit for our People team at OrderYOYO.

We help restaurants succeed online through their own branded apps, websites and personalised marketing. As our business continues to grow across multiple markets, we’re looking for an HR Executive to be the first point of contact for our people.

You don’t need a CIPD qualification or previous HR experience. If you have a background in hospitality, customer service, administration or another people-focused role, and a genuine interest in HR, we’d love to hear from you.

What does the role involve?

You’ll support employees across all of our markets, making sure their questions are answered and their time with us runs smoothly from start to finish.

• Be the first point of contact for employee queries on payroll, policies, holidays, expenses, and maternity and paternity leave, managed through our ticketing system.

• Resolve queries yourself or work with other departments to find the right answer.

• Support the full employee lifecycle, including probation reviews and other sensitive conversations.

• Act as the first point of contact on employee relations matters, including disciplinary conversations and, where needed, terminations.

• Issue employment contracts and addendums, such as salary increases and title changes.

• Carry out right-to-work checks and visa validation, working closely with our Talent team.

• Build your knowledge of employment law across the markets we operate in.

• Look after general office management, from keeping the office well maintained to the weekly grocery shop.

You’ll receive training and ongoing support to help you build your HR knowledge, understand employment law across our markets and grow into the role.

You could be a great fit if you...

• Have excellent attention to detail and take pride in getting things right.

• Handle private and sensitive information with complete discretion.

• Feel confident having difficult conversations with empathy and professionalism.

• Think on your feet and enjoy solving problems.

• Aren’t afraid to ask questions when you’re unsure.

• Are curious about employment law and keen to learn how it works in different countries.

• Have a genuine interest in HR and want to build a career in it.

No previous HR experience or CIPD qualification is required. We’re looking for the right attitude, a willingness to learn and the motivation to succeed.

What you’ll get at OrderYOYO

• £29,500 base salary plus an uncapped monthly bonus (£200 per month OTE), based on pulse survey engagement, new starter onboarding with contracts sent within one working day, and compliance.

• Structured training and ongoing support.

• Personal development plans and opportunities to progress.

• Monthly Friday socials and regular team events.

• Quarterly conferences and training days.

• Employee awards, a holiday-buying scheme and Wellness Wednesdays.

Join us as we grow

Our People team is growing alongside the business, and we have exciting plans for the future. With teams across the UK, Germany, Denmark, Sweden and the Netherlands, you’ll gain broad international HR experience and develop alongside a team that’s building for the long term.

At OrderYOYO, we live by Passion, Action, Compassion and One Team. We want people to feel comfortable being themselves, supported in their development and proud of the work they do.