HR Coordinator and Onboarding Specialist

Confidential; Coleshill Heath; Hybrid; GBP 29,000 - 38,000; Full time

Benefits offered by this job

25 Days Holiday

Bank Holidays

Birthday Off

Enhanced Pension

Private GP Access

Job summary

Confidential HR team seeks an HR Coordinator & Onboarding Specialist to own the onboarding journey, provide HR admin support, and guide managers and staff. You will manage documentation, inductions, and system access, ensuring a smooth onboarding experience.

The role requires a CIPD Level 3 and a minimum of 3 years of HR experience, with hybrid working in Solihull/Birmingham. You will liaise with managers on equipment, changes, and records, support payroll, benefits, and reporting, and

Qualifications

• Level 3 CIPD qualification or equivalent.
• Minimum of 3 years' experience in HR, onboarding, recruitment coordination or HR administration.
• Strong organisation and time management skills.
• Excellent written and verbal communication abilities.
• Ability to handle confidential information with discretion.
• Experience using HR systems and applicant tracking platforms.
• Good working knowledge of Google Workspace and SmartSheets.

Responsibilities

• Coordinate end-to-end onboarding for new employees and prepare required HR documentation.
• Maintain accurate HR records and support payroll processes.
• Provide first-line guidance to employees and managers on HR policies.
• Support benefits administration, HR reporting, and audits.
• Help deliver employee engagement initiatives and company events.
• Identify process improvements and support compliance with HR legislation.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Discretion with confidential info

HR systems experience

Applicant tracking systems

Google Workspace

SmartSheets

Education

CIPD Level 3 qualification

Tools

HR systems

Applicant tracking platforms

Google Workspace

SmartSheets

Job description

HR Coordinator & Onboarding Specialist (Fixed-Term Contract)

Solihull, Birmingham (Hybrid Working)
Full-Time 37 Hours per Week Fixed-Term Contract Until September 2027
25 Days Holiday Bank Holidays Birthday Off Enhanced Pension Private GP Access

Are you an organised and people-focused HR professional who thrives on creating exceptional employee experiences?

We are looking for an HR Coordinator & Onboarding Specialist to join a growing HR team and take ownership of the entire onboarding journey. This is an exciting opportunity to play a key role in welcoming new employees, supporting managers, maintaining HR records, and helping to create a positive and engaging workplace culture.

If you enjoy working in a fast-paced environment, building relationships across a business, and ensuring every new starter has a seamless experience, we'd love to hear from you.

The Role

As the HR Coordinator & Onboarding Specialist, you will be responsible for coordinating all aspects of employee onboarding while providing essential HR administrative support and first-line guidance to employees and managers.

You’ll become a trusted point of contact, ensuring HR processes run smoothly and helping to drive a positive employee experience throughout the business.

Key Responsibilities

Employee Onboarding

• Manage the end-to-end onboarding process for new employees
• Prepare offer letters, contracts, onboarding packs, and HR documentation
• Coordinate inductions, orientation programmes, and first-day arrangements
• Liaise with managers to ensure equipment, system access, and resources are in place
• Monitor onboarding checklists and ensure compliance requirements are completed on time
• Conduct onboarding follow-ups during probation periods
• Gather feedback from new starters and managers to enhance onboarding processes
• Support the delivery of company-wide HR induction programmes

HR Administration

• Maintain accurate employee records and HR systems
• Process employee changes including transfers, promotions, and leavers
• Support benefits administration and employee queries
• Provide information to support payroll processes
• Produce HR reports and documentation
• Manage employment verification requests and routine HR correspondence
• Ensure HR records are compliant and confidential

Employee & Manager Support

• Act as a first point of contact for HR-related queries
• Provide guidance on policies, procedures, and onboarding requirements
• Support employee engagement initiatives and internal communications
• Assist with training coordination, recognition programmes, and company events
• Help foster an inclusive and positive working environment

Compliance & Continuous Improvement

• Stay up to date with HR legislation and best practice
• Identify opportunities to improve HR processes and efficiencies
• Maintain documentation and records to support audits and reporting requirements

About You

• Level 3 CIPD qualification
• At least 3 years' experience within HR, onboarding, recruitment coordination, or HR administration
• Excellent organisational and time management skills
• Strong written and verbal communication abilities
• A high level of attention to detail and accuracy
• The ability to handle confidential information with discretion
• Experience using HR systems and applicant tracking platforms
• Good working knowledge of Google Workspace and SmartSheets