HR Coordinator

Sovereign Housing Association Limited; Basingstoke; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join a leading housing association as an HR Coordinator, delivering operational HR support and managing employee processes. This role offers a blend of home and office working, contributing to a collaborative environment focused on making a difference. With a commitment to personal development and a range of benefits, this is an exciting opportunity for those looking to grow in HR.

Benefits

£450 yearly flexible benefit pot

25 Days Holiday + Bank Holidays

Pension scheme matched up to 12%

Life cover at 4x salary

Options for private medical insurance

Flexible working

Qualifications

• Proven experience in HR Services, managing systems and processes.
• Excellent communication skills and attention to detail.
• Understanding of payroll and benefits administration.

Responsibilities

• Deliver HR operational support to employees and managers.
• Manage employee life cycle and maintain employee records.
• Support payroll inputs and benefits administration.

Skills

Communication

Attention to Detail

Problem Solving

Customer Service

Flexibility

Tools

MS Office Suite

Job description

Are you an experienced HR Services Coordinator looking for a new opportunity?

SNG have a fantastic opportunity to join our People Team as a HR Coordinator, on an Fixed Term basis until the end of March 2026.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.

Based in our head office in Basingstoke you'll combine home and office working to ensure a positive work / life balance.

The role:

The HR Coordinator will be responsible for delivering day-to-day HR operational support to employees, managers, and HR partners. This role focuses on ensuring accurate and timely execution of HR processes, employee data management, HR systems administration, and compliance with internal policies and external regulations.

As HR Coordinator, you will:

• Be the first line of support to provide advice and guidance to line managers and employees, escalating where necessary
• Managing the employee life cycle (hiring, onboarding, training, and maintaining employee records) and administering employee benefits
• Develop and maintain systems and processes, as well as updating the HR pages on the company internal intranet site
• Support payroll inputs and benefits administration in coordination with relevant teams
• Produce all necessary contractual paperwork – offers of employment, leaver arrangements, contract amendments, maternity/paternity/adoption correspondence etc.
• Set up and maintain template documents and processes to ensure they are current at all times
• Assist in audits, data validation, and system testing, and maintain and update employee records in HR systems
• Contribute to continuous improvement initiatives for HR processes and systems
• Coordinate with other HR functions such as Talent Acquisition, Learning & Development, Payroll and Compensation & Benefits

What we'll need from you:

You should have proven experience working within an HR Services capacity, maintaining systems and processes, contractual paperwork and working with third parties. You'll also need:

• Excellent communication skills, with a strong attention to detail and ability to effectively prioritise tasks
• To be comfortable with change in processes, tools, or organization structures
• Good customer service skills with a problem-solving mindset
• Proficiency in MS Office Suite (Excel, Word, PowerPoint), particularly Excel for reporting and data management
• Flexible working mindset and adaptation to change, evolve and learn new ways of working
• The ability to build positive, effective and lasting relationships with a variety of stakeholders
• Skills to enable clear engagement with both internal and external stakeholders
• Payroll & Benefits Administration Basics – Understanding of processes even if not directly managing them
• Handling of sensitive information with care and professionalism

What you can expect from us:

As a member of our People Team you will be part of a innovative, impactful and collaborative working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Options for private medical insurance, dental insurance & critical illness cover
• Flexible working - we're committed to giving people flexibility as widely as possible

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.