HR Central Services Supervisor

Yusen Logistics (UK) Ltd; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Health cash plan

Volunteer leave (5 days)

Cycle to Work

Free eye tests

Free online fitness platform

Mental health support

Job summary

Yusen Logistics (UK) Ltd in Nottingham is seeking an HR Central Services Supervisor (HR Administration Supervisor) to lead the HR Administration team. You will ensure high‑quality customer service, drive process improvements, and adapt HR systems usage.

The role is 37.5 hours per week with a salary of £35,000 and options to work remotely up to four days per week. Key responsibilities include overseeing SOPs, GDPR compliance, and accurate HR records management, plus timely reporting of HR KPIs to

Qualifications

• Level 3 CIPD required, Level 5 CIPD desirable.
• Intermediate/Advanced Excel skills.
• Knowledge of employment law, GDPR, right to work and HR best practice.

Responsibilities

• Oversee HR Administration team performance through workload management and SOP adherence.
• Ensure GDPR compliance, secure HR records, and audit readiness.
• Lead timely HR systems setup for new joiners (Zellis and SuccessFactors) and manage PO/invoice queries.
• Produce HR KPI reports for Board and management information.

Skills

CIPD (Level 3)

Excel (Advanced)

HR knowledge (employment law)

GDPR knowledge

Right to work knowledge

Supervisory experience

Customer service

Education

CIPD Level 3

CIPD Level 5 (desirable)

Tools

Zellis

SuccessFactors

Job description

\"About Yusen Logistics

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

Role Overview

We are looking for a HR Central Services Supervisor to be based at our Annesley site (NG15 0DR). This role internally is known as HR Administration Supervisor. Reporting to the HR Administration Manager, the role holder will provide excellent customer service through the provision of an efficient HR Central Services, service to the business and HR team. We are looking for a self‑starter, who will look to improve processes and ways of working as well as be adaptable to changes in HR systems.

This is a full‑time (37.5 hours per week), permanent position offering a salary of £35,000, with the opportunity to work remotely for up to four days per week. Monday will be an office‑based working day (subject to business requirements).

The working hours are Monday – Friday, 09:00 to 17:00.

Key Responsibilities

Ensure effective performance of the HR Administration team, through workload management, adherence to standard operating procedures, ensuring attendance of training and PDR completion. Oversee the performance of team members, providing guidance and soft skill training.

GDPR compliance, ensuring security of information and retention of HR records in line with company policy. As well as compliance with applicable legal and organisational requirements through the employee life cycle. Ensuring new joiner processes are robust and legally compliant, including right to work, criminal record checks. Conducting self‑audit of new joiner process and providing information for internal and external audits.

Ensuring the HR admin team provide timely set up of new joiners in HR systems (Zellis and Success Factors) and accurate and timely raising of purchase orders, matching invoices and resolving invoice queries with suppliers.

Ensure accurate & timely reporting of HR KPI’s in the Board report and support requests for management information.

What You Will Bring to the Role

• Level 3 CIPD required, Level 5 CIPD (desirable).
• Intermediate/ Advanced Excel.
• Knowledge of up-to-date employment law, GDPR, right to work and HR best practice.
• Proven relevant supervisory experience in an HR Central role or similar position.
• Proven excellent customer service.
• Identify and support implementation of process improvements.
• Detail conscious, integrity and compliance.
• Ability to prioritise, organise and multi‑task in a fast‑paced environment and manage work allocation fairly & effectively.
• Provide regular feedback and guidance to ensure team performance.
• Collaboration with and support to the HR team.
• Self and team accountability.

What We Offer

• Salary of £35,000 per annum
• 25 days' holiday (excluding bank holidays)
• opportunity to apply for voluntary holiday
• 5 days Volunteer Leave per year
• Healthcash plan
• Employee Recruitment Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• Mental Health First Aiders
• Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

Why Join Us?

We thank all applicants for their interest, however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

As a ‘Disability Confident’ Employer, to encourage disabled applicants to apply and to provide an opportunity to demonstrate their skills, talent, and abilities; Yusen Logistics commit to offer disabled people an interview, if they meet the minimum criteria for a job vacancy*.

*It is important to note that there may be occasions where it is not practicable, or appropriate, to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume, seasonal and high-peak times, we may limit the overall numbers of interviews offered to both disabled people and non-disabled people."