HR Assistant

Confidential; West Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

Confidential in Warwick is seeking a highly organised HR Administration Assistant to provide essential support to the HR Advice team. The role involves drafting letters and contracts, managing meetings, handling calls, supporting recruitment campaigns, and maintaining client HR systems with diligence.

Ideal candidates will be strong administrators, focused on accuracy, able to work to deadlines, and committed to discretion and confidentiality.

Qualifications

• Experience in HR is advantageous but not essential.
• Strong administrative and organisational skills.
• Ability to work to tight deadlines in a fast-paced environment.
• Discretion and confidentiality at all times.

Responsibilities

• Draft HR letters and contracts as directed by the team.
• Provide an effective service for clients and meetings with HR Advisors.
• Answer incoming calls and support clients with accurate messages.
• Support recruitment campaigns: drafting adverts, shortlisting, arranging interviews.
• Upload advice to the CRM system and maintain HR documents.
• Liaise with third party providers (e.g., occupational health, DBS).
• Create and update handbooks, policies and client contacts.

Skills

Organised

Attention to detail

Self-motivated

Customer-focused

Communication skills

Tools

MS Office

Job description

This is an excellent opportunity to join a supportive and friendly HR consultancy team based in Warwick, providing high-quality administrative support across a varied client base. The role would suit a highly organised, detail-focused administrator who enjoys working in a busy, people-focused environment and is keen to build a long-term career in HR. Previous HR experience would be beneficial but is not essential, as full support, training and exposure to a wide range of HR matters will be provided.

Why Join Us

You will be joining a collaborative team where no two days are the same, gaining hands‑on experience across employee relations, recruitment administration, HR documentation, client systems and general HR support. The role offers the chance to learn from experienced HR professionals, attend meetings alongside HR Advisors and develop practical HR knowledge while contributing to meaningful work for clients.

Training and Progression: Training and support will be provided, with the opportunity to develop HR knowledge and progress within the role.

Job Purpose

The role of the job is to provide excellent administrative support to the HR Advice team, helping to deliver a responsive, accurate and professional service to clients while developing practical HR knowledge and experience.

Main Duties

• - Drafting HR letters as directed by the team including, disciplinary invites, grievance invites, outcome letters, letters of concern, resignation letters, flexible working letters etc.
• - Drafting contracts and offer letters.
• - Providing an effective service for our clients.
• - Attending meetings with a HR Advisor to develop knowledge and experience.
• - Answering incoming calls, taking details and supporting the clients where able to or providing accurate messages to the team in a timely manner.
• - Support recruitment campaigns for clients, including drafting job adverts, shortlisting candidates and arranging interviews
• - Uploading advice to the CRM system
• - Liaising with third party providers e.g. occupational health, DBS
• - Supporting the team with administration in relation to clients HR systems
• - Note taking during meetings and note typing of meetings and recordings
• - Supporting the team with creation and updating of handbooks, policies and contacts for clients

Qualifications and Experience Required for This Role

We are particularly interested in hearing from strong administrators who are highly organised, accurate and keen to develop a career within HR. HR experience would be advantageous, but it is not essential for the right person.

• - Outstanding business organisational skills
• - HR experience would be advantageous but is not essential.
• - Strong administrator
• - Self-motivated, able to take initiative and use sound judgment in day-to-day decision making
• - Customer-focused with a 'can do' attitude
• - Ability to work to tight and often conflicting deadlines in a fast paced working environment
• - Ability to work accurately, with meticulous attention to detail
• - Able to work with complete discretion and confidentiality at all times
• - Expertise of MS Office (MS Word, Excel, PowerPoint and Outlook)