HR Advisor — Employee Relations Expert (Hybrid)

Central Services; Camden Town; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Holiday entitlement

Training academy access

Uniform cleaning

Season ticket loan

Pension

Job summary

Central Services in London is seeking an experienced HR Advisor to join the People & Development Team. You will provide expert people guidance, manage employee relations cases, and coach managers to handle issues with commercial judgement while ensuring fair, compliant processes.

The role focuses on building trusted relationships across hotels and Central Services, driving a positive employee experience and supporting organisational change within a values-driven culture.

Qualifications

• Experience as HR Advisor or Employee Relations Specialist.
• Strong employee relations expertise with judgement.
• Ability to build trusted relationships with managers and leaders.

Responsibilities

• Provide expert people guidance across hotels and Central Services teams.
• Manage varied employee relations caseload (discipline, grievances, absence, performance).
• Support investigations, hearings and appeals ensuring fairness and compliance.
• Coach managers to handle employee relations issues confidently and consistently.
• Support organisational change and People & Development initiatives.
• Analyse ER data to identify risks and opportunities.

Skills

Employee relations

Stakeholder management

Analytical thinking

Education

CIPD Level 5 qualification

Job description

Central Services in London is seeking an experienced HR Advisor to join the People & Development Team. You will provide expert people guidance, manage employee relations cases, and coach managers to handle issues with commercial judgement while ensuring fair, compliant processes.

The role focuses on building trusted relationships across hotels and Central Services, driving a positive employee experience and supporting organisational change within a values-driven culture.