HR Advisor

Day Lewis Pharmacy; London Borough of Croydon; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Day Lewis Pharmacy is seeking a proactive HR Advisor/Junior HRBP for a 6‑month fixed-term contract based in Croydon. The role supports 240+ pharmacies, delivering a high-quality generalist HR service to managers and colleagues, with 3 days in the office and 2 days work-from-home.

Key duties include managing HR queries, handling employee relations, ensuring compliance for sponsored workers, and driving HR inductions and training across the network.

Qualifications

• Strong HR advisory experience with ability to work with managers at all levels.
• HR qualification is essential; CIPD preferred.
• Strong IT skills: Excel, databases, Outlook, Word and PowerPoint.
• Excellent attention to detail and organisational ability.
• Confident communicator with influencing and relationship-building skills.
• Team player, works with minimal supervision and takes ownership.
• Able to handle sensitive information confidentially.
• Calm under pressure and adaptable; open to change.

Responsibilities

• Lead HR/Payroll shared inbox with timely responses to queries from managers and colleagues.
• Own day-to-day employee relations: maternity, sickness absence, flexible working requests and probation extensions.
• Ensure sponsored-worker documentation compliance and perform right-to-work checks.
• Advise on disciplinary and grievance processes; assist investigations and hearings.
• Deliver HR inductions for new starters and Trainee Pharmacists; coordinate HR & Payroll processes.
• Manage long-term sickness cases with welfare support and OH referrals where needed.
• Design and deliver HR-related training for operational teams.
• Collaborate with cross-functional teams on HR projects and timelines.

Skills

HR advisory

Communication

Relationship-building

Organization

Education

CIPD qualification

Tools

Excel

Outlook

Word

PowerPoint

Databases

Job description

6 Months Fixed Term Contract

£40,000 To £45,000 Depending On Experience

6 Months Fixed Term Contract

Croydon- 3 days in the office, 2 days WFH

£40,000 To £45,000 Depending On Experience

Candidates to be based in Croydon/ South London

• ompetitive

• ompetitive

Are you looking to take the next step in your HR career within a supportive, values‑driven organisation? This is a fantastic opportunity to join an award‑winning, family‑run pharmacy group that places the wellbeing of its colleagues and local communities at the heart of everything we do.

We are seeking a proactive and people‑focused HR Advisor/Junior HRBP to join our People Team on a 6 month fixed term contract. Working alongside the HR Business Partner, you will deliver a high‑quality generalist HR service to managers and colleagues across our 240+ pharmacies, ensuring support is aligned with our company values.

Key Responsibilities:

• Lead the management of the HR&Payroll shared inbox by ensuring a timely response is provided to HR queries from managers and colleagues.
• Take ownership of day‑to‑day employee relations matters such as maternity; sickness absence; flexible working requests & probation extensions including writing confirmation and follow up letters where appropriate.
• Ensure full compliance of sponsored‑worker documentation in line with Home Office regulations and carry out routine right‑to‑work compliance checks.
• Employment relations - Provide advice and support on the disciplinary and grievance process; coordinate and support investigations and formal hearings as part of the grievance and disciplinary process and ensure managers adhere to the defined timelines.
• Deliver HR Inductions for new starters in the Support Office.
• Deliver the HR Induction for Trainee Pharmacists and proactively oversee the coordination and timely completion of associated HR & Payroll processes.
• Long term sickness absence - manage welfare and long-term sick cases by advising managers on the process; follow up on long term sick cases; maintain the necessary documentation relevant to each case and coordinate OH referrals.
• Design and deliver HR‑related training programmes for operational teams.
• Collaborate with cross‑functional teams to lead and deliver HR projects, ensuring effective planning and proactive execution.

Key Experience & Skills:

• Strong HR advisory experience with proven ability to work with managers at all levels is essential.
• HR Qualification is essential / CIPD qualification is desirable.
• Strong IT skills including Excel, databases, Outlook, Word and PowerPoint.
• Excellent attention to detail and organisational ability.
• Confident communicator with strong influencing and relationship‑building skills.
• Team player and ability to work with minimum supervision, use initiative and take complete ownership for tasks.
• Ability to handle sensitive information in a confidential manner.
• Ability to work calmly under pressure.
• Flexible and adaptable; willing to roll sleeves up and get stuck in, not afraid of change.

Day Lewis is an Equal Opportunity Employer committed to equality of opportunity and to the elimination of unlawful discrimination in employment.

If you are successfully invited to an interview, please let us know about any adjustments you may need to participate in our recruitment process.