HR Advisor

Day Lewis Pharmacy; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Day Lewis Pharmacy is seeking an HR Advisor/Junior HRBP to join the People Team on a 6‑month fixed term contract in Croydon. The role includes handling maternity, sickness absence, flexible working requests, probation extensions, and right‑to‑work compliance.

You will deliver HR inductions, support managers, and lead HR projects across 240+ pharmacies, working three days in the office and two days from home.

Qualifications

• HR advisory experience with managers at all levels.
• HR qualification or CIPD preferred.
• Strong IT skills including Excel, Outlook, Word & PowerPoint.

Responsibilities

• Lead HR/Payroll shared inbox with timely responses.
• Handle day-to-day employee relations and letters.
• Ensure right-to-work compliance and Home Office documentation.
• Advise on disciplinary and grievance processes and investigations.
• Deliver HR inductions for new starters and trainee pharmacists.
• Oversee HR/Payroll processes for trainees and staff.
• Manage long-term sickness welfare and OH referrals.
• Design HR training programmes for operational teams.
• Collaborate on HR projects with cross-functional teams.

Skills

HR advisory

CIPD qualification

IT skills

Attention to detail

Communication

Team player

Confidentiality

Education

HR Qualification

Tools

Excel

Outlook

Word

PowerPoint

Job description

HR Advisor

6 Months Fixed Term Contract

Croydon- 3 days in the office, 2 days WFH

£40,000 to £45,000 depending on experience

Candidates to be based in Croydon/ South London

£Competitive

Are you looking to take the next step in your HR career within a supportive, values-driven organisation? This is a fantastic opportunity to join an award-winning, family-run pharmacy group that places the wellbeing of its colleagues and local communities at the heart of everything we do.

We are seeking a proactive and people-focused HR Advisor/Junior HRBP to join our People Team on a 6 month fixed term contract. Working alongside the HR Business Partner, you will deliver a high-quality generalist HR service to managers and colleagues across our 240+ pharmacies, ensuring support is aligned with our company values.

Key Responsibilities:

• Lead the management of the HR&Payroll shared inbox by ensuring a timely response is provided to HR queries from managers and colleagues.
• Take ownership of day-to-day employee relations matters such as maternity; sickness absence; flexible working requests & probation extensions including writing confirmation and follow up letters where appropriate.
• Ensure full compliance of sponsored-worker documentation in line with Home Office regulations and carry out routine right-to-work compliance checks.
• Employment relations - Provide advice and support on the disciplinary and grievance process; coordinate and support investigations and formal hearings as part of the grievance and disciplinary process and ensure managers adhere to the defined timelines.
• Deliver HR Inductions for new starters in the Support Office.
• Deliver the HR Induction for Trainee Pharmacists and proactively oversee the coordination and timely completion of associated HR & Payroll processes.
• Long term sickness absence - manage welfare and long-term sick cases by advising managers on the process; follow up on long term sick cases; maintain the necessary documentation relevant to each case and coordinate OH referrals.
• Design and deliver HR-related training programmes for operational teams.
• Collaborate with cross-functional teams to lead and deliver HR projects, ensuring effective planning and proactive execution.

Key Experience & Skills:

• Strong HR advisory experience with proven ability to work with managers at all levels is essential.
• HR Qualification is essential / CIPD qualification is desirable.
• Strong IT skills including Excel, databases, Outlook, Word and PowerPoint.
• Excellent attention to detail and organisational ability.
• Confident communicator with strong influencing and relationship-building skills.
• Team player and ability to work with minimum supervision, use initiative and take complete ownership for tasks.
• Ability to handle sensitive information in a confidential manner.
• Ability to work calmly under pressure.
• Flexible and adaptable; willing to roll sleeves up and get stuck in, not afraid of change.

Day Lewis is an Equal Opportunity Employer committed to equality of opportunity and to the elimination of unlawful discrimination in employment.

If you are successfully invited to an interview, please let us know about any adjustments you may need to participate in our recruitment process.