Job Description
As part of this role, you will support Operations to deliver effective people management to achieve key campaign goals. You will also provide coaching and support to people managers in the application of HR policies and processes, and drive capability improvement in people managers.
Duties:
- Proactively support the delivery of effective people management through expert advice, guidance, coaching, and mentoring people managers.
- Identify solutions to people concerns through the development and implementation of improved people practices.
- Have experience within a similar role within a Contact Centre or fast-paced environment.
- Experience in leading organisational change, including redundancy and TUPE programmes.
- Maintain up-to-date knowledge of employment law and HR best practices, with the ability to build effective relationships with key stakeholders.
- Possess strong communication and influencing skills, with experience in project planning.
- Work effectively within a team to deliver results, with skills in problem identification and developing alternative solutions.
- Help others develop through coaching and sharing best practices.
- Be highly personable, approachable, and engaging, with strong verbal and written communication skills.
- Apply HR knowledge and experience to make independent decisions confidently.
- Maintain good planning, time management, and organisational skills.
- Have working knowledge of Excel, PowerPoint, and other Microsoft packages.
- Possess strong HR system experience, with the ability to quickly learn, use, and develop HR systems.
Job Details
- Reference code: 5241714165
- Closing date: Not specified
- Salary: £35,000 per year
- Contract type: Permanent
- Employment hours: Full-time
- Job category: HR & recruitment
This job is currently active and accepting applications.