HR Advisor

Curo; Bath; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

Curo is seeking an HR Advisor in Bath with hybrid working to deliver high-quality HR service delivery and expert advice. You will work within a shared services model to support line managers and HRBPs across the organisation, helping to shape policy, processes and employee experience.

The role requires solid knowledge of UK employment law, experience in case management, and the ability to implement improvements that enhance service levels and compliance.

Qualifications

• Proven experience delivering HR advisory services to multiple stakeholders.
• Strong knowledge of UK employment law and compliance.
• Experience with case management and HR processes.

Responsibilities

• Provide consistent HR advice, guidance and support to the business to the agreed service levels.
• Support HRBPs and line managers with key HR processes and practices.
• Input data onto HR systems and produce reports as required.
• Manage HR workflows and toolkits to improve efficiency and colleague experience.

Skills

HR advisory

Case management

UK employment law

Tools

HR software

Job description

HR Advisor

£38,110 Bath Hybrid

Full Time Permanent 37 hours per week

Your Expertise. Our Standards. Outstanding Service.

Ready to see your HR expertise actually make a difference? You'll be instrumental in delivering Purposeful Culture through excellence in HR service delivery, with leadership commitment, dedicated resources, and a mandate for meaningful change.

As a profit-for-purpose organisation, we don't compete on private sector salaries. What we offer instead is the opportunity to design and deliver HR services that create lasting impact, in an organisation that measures success by homes improved and communities strengthened.

This is your chance to develop your expertise across the full HR spectrum while helping shape how a leading organisation creates exceptional colleague experiences during genuine transformation. Imagine how that will look on your CV.

What you'll be doing

The HR Advisor will be a key role within the newly formed HR & OD shared service team, providing visible, credible and professional standardised HR advice, support and services as required by Curo to agreed service levels.

The HR Advisor will provide a professional advisory service to a range of stakeholders across the organisation to enable effective day to day people and case management. This role will work flexibly across the organisation with a wide range of colleagues and provide support for HRBPs and line managers managing key HR processes and practices, coaching and advising line managers so they are skilled and confident to manage their teams and our colleagues have the best possible experience at Curo.

This role will be responsible for taking policies, employment legislation and external best practice into consideration when providing advice to ensure compliance and facilitate decision making. This role will identify opportunities to simplify and streamline practices, implementing improvements to the way we deliver HR and Organisation Development processes to deliver an improving service to the business, whilst delivering our purposeful culture strategy.

What will I have to do?

Give advice as a Shared Service

Provide consistent HR advice, guidance and support services to the business to the agreed service levels whilst delivering an excellent colleague experience

Provide a professional HR service across the business, continually seeking feedback and looking to improve the service offered

Ensure all HR workflows, procedures and tool kits are meeting the needs of the business, driving economies of scale and efficiency and an excellent colleague experience

Provide best practice, up to date HR advice and guidance across Curo

Understand Curo business needs and tailoring the HR priorities accordingly

Ensure HR policies, procedures and toolkits meet the needs of Curo and are compliant with legislative or governance requirements and are best practice Organisational Design & Talent

Support HRBPs with designing great jobs and structures through the creation of effective roles and teams and ensuring the Curo design principles are maintained

Work with HRBPs and the Talent Acquisition Manager where required to support recruitment activity Employee Experience & Engagement

Advise and support on employee engagement initiatives, including supporting the management of external surveys with colleagues within our customers areas

Contribute to inclusion and belonging activities, ensuring all colleagues feel valued and supported Management of colleague employment life cycle

Provide guidance and support across all stages of the employee lifecycle (e.g. onboarding, payroll, absence, flexible working, and exits)

Input of data onto HR systems and databases, ensuring this is accurate and producing reports as required

Produce HR and payroll-related correspondence and manage workflows where required, solving issues and implementing improvements, ensuring the accurate payment of colleagues HR Case Management

Working within agreed SLAs, support line managers in management of standard employee relations cases (absence, routine disciplinary matters, performance improvements, probation, standard grievances, and flexible working), optimising technology and self-service throughout these processes

Have demonstrable understanding of UK employment law and external HR best practices

Strong experience of case management best practice and technology to streamline workflows and provide the best colleague experience

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone