HR Advisor

Oakleaf Partnership; Merton; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Competitive salary £40,000–£42,000

27 days annual leave + bank holidays

Company pension scheme

Life assurance cover

Employee discount programme

Cycle to Work scheme

Blue Light Card benefits

Employee Development opportunities

Employee referral reward scheme

End-of-year voucher scheme

Employee Assistance Programme 24/7

Job summary

Oakleaf Partnership is assisting a healthcare organisation in Colliers Wood, London, to recruit a People Services Advisor. The role is permanent, 37.5 hours weekly (9:00–17:30), with a salary of £40,000–£42,000 and on-site work five days a week.

The successful candidate will provide expert HR guidance across the employee lifecycle, support managers, ensure onboarding, manage absence data, and contribute to HR process improvements and reporting.

Qualifications

• Significant experience in a generalist HR advisory role (5+ years).
• Experience in multi-site environments (healthcare, retail, logistics, etc.).
• Strong employee relations knowledge and handling varied casework.
• Experience with HRIS systems; Workday and/or ADP advantageous.
• Excellent interpersonal and communication skills across channels.
• Strong organisational skills with ability to manage multiple priorities.
• Advanced Excel and data reporting capabilities.
• CIPD Level 5 qualification (preferred).

Responsibilities

• Build strong relationships with employees and leaders across the organisation.
• Provide professional, timely advice on employee relations and HR matters.
• Manage sickness absence reporting, analyse trends, and suggest improvements.
• Support investigations, disciplinary processes, and grievance cases.
• Manage parental leave and flexible working requests in line with policy.
• Assist onboarding experiences for new starters.
• Contribute to employee engagement initiatives and culture programmes.
• Conduct exit interviews and provide insights to support retention.
• Support design and delivery of HR-related training sessions.
• Produce regular HR reports and KPI data.
• Maintain accurate employee records across HR systems.

Skills

Employee relations

HR analytics

Advanced Excel

Communication skills

Multi-site experience

Education

CIPD Level 5 or equivalent

Tools

Workday

ADP

Job description

People Services Advisor

Location: Colliers Wood, London Contract: Permanent Hours: 37.5 hours per week (9:00am to 5:30pm) Salary: £40,000 - £42,000 Onsite 5x days a week

About the Opportunity

An established healthcare organisation is seeking an experienced People Services Advisor to join its Head Office team in Colliers Wood.

This is an excellent opportunity for a proactive HR professional who enjoys building strong relationships, providing expert people advice, and supporting colleagues throughout the employee lifecycle. The successful candidate will join a busy and supportive People Services team, playing a key role in delivering an exceptional employee experience across a multi-site organisation.

Working closely with managers and employees at all levels, the People Services Advisor will provide guidance on a broad range of people matters while contributing to the continuous improvement of HR processes, engagement initiatives, and organisational performance.

The Role

The People Services Advisor will be responsible for:

• Building strong and effective working relationships with employees and leaders across the organisation.
• Providing professional, practical, and timely advice on a wide range of employee relations and HR matters.
• Managing sickness absence reporting, analysing trends, and making recommendations for improvement.
• Supporting and advising on investigations, disciplinary processes, and grievance cases.
• Managing parental leave and flexible working requests in line with policy and legislation.
• Working closely with colleagues to ensure a seamless onboarding experience for new starters.
• Contributing to employee engagement initiatives and organisational culture programmes.
• Conducting exit interviews, identifying themes and trends, and providing insights to support retention strategies.
• Supporting the design and delivery of HR-related training sessions.
• Producing regular HR reports and key performance indicator data.
• Maintaining accurate employee records across HR systems.

About the Candidate

The ideal candidate will have:

• Significant experience in a generalist HR advisory role, ideally gained over 5 years or more.
• Experience working within a multi-site environment, such as healthcare, retail, logistics, or a similar sector.
• Strong employee relations knowledge and confidence handling a range of casework.
• Experience using HR information systems, with knowledge of Workday and/or ADP being advantageous.
• Excellent interpersonal skills with the ability to build rapport and credibility quickly.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Clear and confident communication skills across face-to-face, telephone, email, and virtual channels.
• Strong analytical and reporting skills, with the ability to interpret data and provide meaningful recommendations.
• Advanced Excel skills and confidence working with large datasets.
• A proactive, solutions-focused approach with a passion for continuous improvement.
• CIPD Level 5 qualification or equivalent experience (preferred).

Working Environment

• Primarily office-based in Colliers Wood, London.
• Occasional travel may be required to support training and business activities at other locations.

Benefits

The successful candidate will enjoy a comprehensive benefits package including:

• Competitive salary of £40,000 - £42,000.
• 27 days annual leave plus bank holidays.
• Company pension scheme.
• Life assurance cover.
• Employee discount programme with major retailers and brands.
• Electric vehicle scheme.
• Cycle to Work scheme.
• Blue Light Card benefits.
• Access to professional development opportunities, training, and qualifications.
• Employee referral reward scheme.
• End-of-year voucher scheme.
• Employee Assistance Programme with 24/7 support and wellbeing resources.
• A collaborative and supportive working environment with strong values and a people-focused culture.