HR Administrator - Fixed Term Contract (12 months)

The Lancashire Group; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Lancashire Inc. is seeking an HR Administrator on a fixed term contract to support the Group HR Team. The role focuses on onboarding, offboarding, benefits administration, and HR system management from London with some cross-office coverage.

You will handle document management, probation processes, letters, job descriptions, dashboards, and audits while maintaining high confidentiality and delivering reliable administrative support across the employee lifecycle.

Qualifications

• Demonstrated HR operations experience.
• Strong organisational and prioritisation skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to maintain high confidentiality across all aspects of the role.
• Proactive customer service orientation and resilience.
• Proficient in MS Office (Word/Excel) and data handling.

Responsibilities

• Provide HR and administrative support on onboarding, offboarding, recruitment, benefits, and HR systems.
• Save and update documents in shared folders.
• Manage probation process and communicate extensions.
• Issue employment letters as required.
• Update job descriptions and organisational charts.
• Assist with HR audits and data reporting.
• Process invoices in a timely manner.
• Support background screening for joiners and SM&CR-regulated roles.
• Support HR Inbox and HR system updates.
• Assist with training requirements and HR process improvements.
• Support employee lifecycle and HR policy maintenance.
• Contribute to HR projects as needed.

Skills

HR Operations

Organised & prioritised

Attention to detail

Confidentiality

Written & verbal communication

Customer service

Team collaboration

MS Office

Tools

MS Office

Excel

Job description

HR Administrator - Fixed Term Contract (12 months)

Department: HR

Employment Type: Fixed Term Contract

Location: London

Description

The HR Administrator will be supporting the Group HR Team in providing HR Administrative support predominantly in London but also across offices in Bermuda, Australia, and the US.

Specific Responsibilities

• Provide all HR and administrative support on onboarding, offboarding, recruitment, benefits administration, and the HR system.
• Saving and updating documents in the teams’ shared folders.
• Managing the probation process by sending emails and discussing any relevant extensions.
• Issuing letters regarding employment where required.
• Updating job descriptions across the business.
• Updating organisational charts.
• Supporting the team with collating data for audits.
• Processing invoices in a timely manner.
• Managing background screening process for new joiners and periodic background screening for regulated roles under the Senior Managers & Certification Regime (SM&CR) with the support of the other Administrators.
• Supporting the other Administrator with management of the HR Inbox.
• Updating the HR system where appropriate.
• Supporting the team with any Training requirements.
• Supporting HR reporting, data analysis, and process improvement tasks.
• Supporting employee lifecycle processes
• Supporting the development and maintenance of HR policies and processes
• Adhoc support on any HR projects as required by the Business Partners.
• Any other duties as required.

Essential Skills & Requirements

• Demonstrable HR Operations experience
• Well organised with strengths in prioritisation and communication.
• Accuracy and attention to detail with high standards.
• Ability to maintain high confidentiality across all aspects of the role.
• Excellent written and verbal communication and interpersonal skills.
• Strong Customer Service ethos, with proven resilience.
• Excellent IT skills including MS Office, Word, and Excel.
• A positive, adaptable, and professional working attitude is essential.

The Lancashire Way

At Lancashire, we believe our culture sets us apart. The way we behave and approach our work day-to-day is what makes us unique and creates a positive experience for our people, business partners and other stakeholders. Honesty and integrity in all we do is a given and The Lancashire Way reflects our true character and spirit.

Straight-talking

We feel empowered to share thoughts and ideas, because everyone’s voice matters.

Collaborative

We work together towards common goals, share knowledge and support each other.

Hard-working

We all have a stake in the company’s success and are proactive in contributing to our goals and vision.

Responsible

We focus on achieving tangible results with consistent standards across the Group.

Positive

We engage with brokers, clients, communities, stakeholders and colleagues professionally and passionately as proud ambassadors of Lancashire.