Hr Administrator

Hotelcare; Glasgow; On-site; GBP 28,000 - 32,000; Full time

Job summary

HotelCare is seeking a full-time HR Administrator to join on-site at Holiday Inn Kensington. You will advise managers on HR processes, maintain records, and support the HR team in a busy environment.

Requirements include CIPD Level 5, experience handling disciplinary and grievance cases, and strong attention to detail. The role is on-site with a salary of £28,000–£32,000 per year.

Qualifications

• HR qualification, CIPD Level 5 preferred.
• Experience managing disciplinary actions and grievances.
• High level of attention to detail and proactive, independent worker.
• Experience as an administrator supporting an HR team is advantageous.

Responsibilities

• Acting as the first point of contact for all internal and external queries (email, phone and internal ticketing system)
• Maintaining personnel records
• Using HR systems to onboard new candidates
• Providing general administration and employee data management
• Handling HR cases, including disciplinaries and grievances
• Working closely with the Payroll and Risk departments as well as on-site teams
• Monitoring, measuring and reporting on HR matters within agreed formats and timescales
• Supporting the wider HR team

Skills

Attention to detail

Proactive

HR administration

Onboarding experience

Employee data management

Education

CIPD Level 5

Job description

Job description

Do you have a good understanding of HR and a high level of attention to detail, and would you like to join our team as a full-time HR Administrator?

HotelCare is the UK's leading hotel support services company, and we have an exciting opportunity for a full-time HR Administrator to work on site at Holiday Inn Kensington.

We provide top-rated room attendant services to well-known hotel brands as well as boutique hotels. HotelCare is committed to delivering a professional service, carried out by thoroughly trained staff, ensuring hotel guests receive an excellent level of care and enjoy their stay, while adhering to strict budgets and meeting hotel management expectations.

The successful candidate will provide advice and guidance to managers on a daily basis and ensure that all processes and policies are followed. We are a very busy department, as many employees come to us as their first point of contact.

Key Responsibilities

• Acting as the first point of contact for all internal and external queries (email, phone and internal ticketing system)
• Maintaining personnel records
• Using HR systems to onboard new candidates
• Providing general administration and employee data management
• Handling HR cases, including disciplinaries and grievances
• Working closely with the Payroll and Risk departments as well as on-site teams
• Monitoring, measuring and reporting on HR matters within agreed formats and timescales
• Supporting the wider HR team

Key Requirements

• HR qualification, ideally CIPD Level 5
• Previous experience managing employment cases (e.g. disciplinaries, grievances)
• High level of attention to detail
• Proactivity and the ability to work independently
• Previous experience as an Administrator supporting an HR team would be an advantage
• Good understanding of HR and data management

Working hours: Full time
Salary: £28,000 to £32,000

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