HR Administrator

Scrivens Opticians & Hearing Care; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Scrivens Opticians & Hearing Care in Birmingham is seeking an experienced Human Resources Administrator to join our Head Office team. You will own a wide range of administrative tasks and provide a confidential, proactive service to the HR team, managers and employees across the business.

This full-time role offers variety, responsibility and the opportunity to develop HR knowledge within a supportive environment. Previous HR experience is not essential; CIPD Level 3 is a plus.

Qualifications

• Previous HR experience is not essential; CIPD Level 3 qualification is advantageous.
• Experience in an office environment and confidential information handling are valued.

Responsibilities

• Managing onboarding and new starter processes
• Completing employment reference requests
• Processing DBS checks
• Maintaining accurate employee records and HR systems
• Supporting the HR team with day-to-day administrative activities
• Providing excellent customer service to employees and managers
• Ensuring all administration is completed accurately, efficiently, and confidentially

Skills

Organisational skills

Self-starter

Attention to detail

Microsoft Office

Discretion

Education

CIPD Level 3

Tools

Outlook

Excel

Job description

About The Role

We have an exciting opportunity for an experienced Administrator to join our Human Resources team at our Birmingham Head Office.

We have an exciting opportunity for an experienced Administrator to join our Human Resources team at our Birmingham Head Office.

As a Human Resources Administrator, you will play a key role in supporting the HR function by taking ownership of a wide range of administrative tasks and providing an efficient, proactive, and confidential service to the HR team, managers, and employees across the business.

This is a full-time position offering variety, responsibility, and the opportunity to develop your HR knowledge within a supportive and professional environment.

Responsibilities

This is a varied generalist administration role with a particular focus on:

• Managing onboarding and new starter processes


• Completing employment reference requests


• Processing DBS checks


• Maintaining accurate employee records and HR systems


• Supporting the HR team with day-to-day administrative activities


• Providing excellent customer service to employees and managers


• Ensuring all administration is completed accurately, efficiently, and confidentially

You will be working within a busy office environment where organisation, attention to detail, and the ability to manage multiple priorities are essential.

What We’re Looking For

Previous HR experience is not essential; however, it would be advantageous if you are already studying towards or have achieved a CIPD Level 3 qualification.

To be successful in this role, you will:

• Be an experienced administrator with excellent organisational skills


• Be a self-starter with a positive, can-do attitude


• Have the ability to learn quickly and adapt to new challenges


• Possess exceptional attention to detail and accuracy


• Be highly proficient in Microsoft Office, including Outlook and Excel


• Be able to handle sensitive and confidential information with discretion


• Ideally have experience working within a corporate office environment

What we offer

• Competitive salary and benefits package


• Ongoing training and development opportunities


• A supportive and friendly team culture


• Career progression opportunities


• Birmingham city centre location with excellent public transport links


• Generous staff discount scheme


• 28 days annual leave, including bank holidays (pro rata)

If you are a highly organised administrator looking to develop a career within Human Resources, we would love to hear from you.