HPC Infrastructure Support Engineer

The University Of Manchester; Greater Manchester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Generous employer pension contribution

Christmas closure across all depts

Purple Place employee discount

Job summary

The University Of Manchester is seeking a skilled IT systems professional to support its HPC/HTC platforms and on-site infrastructure. You will configure environments, install hardware/software, run tests, and document results while coordinating with users and operations teams.

We value diverse backgrounds and offer a supportive environment with opportunities for hands-on impact in university IT services. This role is based on-site in Manchester, with opportunities for hybrid working where

Qualifications

• Essential: Knowledge of systems, applications, technologies, and equipment used within the University
• Essential: Knowledge of IT infrastructure and service processes within own organisation
• Essential: Methods for reporting progress and financial conformance against a plan
• Essential: Installation, testing, commissioning of equipment and software; safe to operate
• Essential: Everyday desktop software usage and familiarity

Responsibilities

• Configures the hardware/software environment as required by the system being integrated.
• Installs or removes hardware and/or software following standards and coordinating with users and operations management.
• Performs tests using procedures and diagnostic tools; documents results and resolves faults with help as needed.
• Collects information and records, uses network management systems to monitor performance against SLAs.
• Reports details of installed/removed items to update configuration management records.

Skills

IT systems knowledge

IT infrastructure knowledge

Progress reporting

Equipment installation

Desktop software

Networking and communications

Programming languages

Flexibility

Standards and compliance

Interfacing with specialist equipment

Job description

The University Of Manchester is seeking a skilled IT systems professional to support its HPC/HTC platforms and on-site infrastructure. You will configure environments, install hardware/software, run tests, and document results while coordinating with users and operations teams.

We value diverse backgrounds and offer a supportive environment with opportunities for hands-on impact in university IT services. This role is based on-site in Manchester, with opportunities for hybrid working where