Housing Works Planner & Scheduler

Mears Group PLC; Wembley; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Generous Pension Scheme

Sick Pay

Refer a friend scheme

Job summary

Mears Group is seeking a proactive Planner / Works Programmer to coordinate roofing and scaffolding works, liaise with residents and subcontractors, and keep records up to date. You will manage communications, handle enquiries and ensure jobs are scheduled and issued efficiently.

The role requires strong MS Excel skills, excellent organisation, and a customer-first approach in a fast-paced housing environment. Full-time permanent position based in Brent with 42.5 hours per week.

Qualifications

• Strong written and verbal communication skills.
• Good knowledge of Microsoft Office, including Excel.
• Excellent organisational skills.
• Ability to prioritise and manage a busy workload.
• Planning or scheduling experience.
• Social housing experience.
• Strong attention to detail.
• Team player with a positive, professional approach.
• Experience in the above role with similar duties.
• Experience in fast-paced, pressurised environments.
• Customer-first approach with ability to handle challenging situations.
• Knowledge of repairs and maintenance processes.

Responsibilities

• Plan and programme works, liaise with residents and subcontractors, and manage communications.
• Handle enquiries and complaints professionally and document them.
• Issue jobs to subcontractors and monitor progress daily.
• Maintain and update spreadsheets and records across multiple systems.
• Provide general administrative support to the projects team as required.

Skills

Communication skills

MS Office (Excel)

Organisational skills

Prioritisation

Planning/scheduling

Social housing

Attention to detail

Team player

Fast-paced environment

Customer-first approach

Repairs & maintenance knowledge

Job description

Mears Group is seeking a proactive Planner / Works Programmer to coordinate roofing and scaffolding works, liaise with residents and subcontractors, and keep records up to date. You will manage communications, handle enquiries and ensure jobs are scheduled and issued efficiently.

The role requires strong MS Excel skills, excellent organisation, and a customer-first approach in a fast-paced housing environment. Full-time permanent position based in Brent with 42.5 hours per week.