Works Planner

Fawkes & Reece London; Ringway; Sur place; GBP 23 000 - 27 000; Plein temps

Résumé du poste

Fawkes & Reece Group is seeking a Scheduler to support retrofit and decarbonisation projects across two sites in Preston and Manchester. The role involves coordinating access with residents, booking installations, and maintaining accurate work programmes.

You will handle outbound and inbound calls, ensuring programmes meet deadlines and align with site teams. A valid driving licence and car are essential, with mileage paid.

Qualifications

• Experience coordinating field works schedules and customer bookings.
• Strong communication skills for resident liaison.
• Ability to manage multiple priorities and timelines.

Responsabilités

• Create and manage work programmes for retrofit works.
• Make outbound calls to residents to arrange access and book in visits.
• Take inbound calls about access and scheduling.
• Liaise with site teams to ensure programmes are met and work runs smoothly.

Connaissances

Customer service

Scheduling

Calendar management

Telephone etiquette

Data entry

Outils

MS Outlook

MS Excel

Description du poste

We are working with a well-established and reputable Social Housing Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. The company are proud to give back to the communities they serve, by championing local employment, fostering development and career progression and ensuring a positive work environment for all staff.

They specialise in retrofit & decarbonisation works to tenanted Social Housing properties across the North West.

As a result of being awarded new contracts, they are looking to hire a Scheduler to join them on a temporary basis until March 2027.

This will be working across two sites in Preston and Manchester (a driving licence and own car is essential - mileage is paid).

You will given work programmes for retrofit works being completed, and it will be your responsibility to make outbound calls to residents to arrange access and book in when work will be completed. You will also take inbound calls to this nature.

You will also liaise with the site teams to ensure programmes are met and work runs smoothly.