Housing & Wellbeing Advisor - Later Life Living

Leisure (Operations); Horwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension with matched contributions up

Bonus scheme (2%)

35 days holiday pro rata

Healthcare cashback plan

Wellbeing support

Employee discounts

Training and progression

Recognition programmes

Gym membership

Life Assurance

Job summary

Living Plus is seeking a Housing & Wellbeing Advisor to support older people across 3 Later Life Living services in Farnworth and Horwich. You will build relationships with customers, families and partners, coordinate support services and promote community engagement to reduce isolation.

You will manage tenancy sustainment, lettings, rent and service charge administration, and work with contractors to ensure a safe, high-quality environment. This fixed-term role runs to 31st March 2027.

Qualifications

• Strong face-to-face customer service background.
• Experience in housing, supported housing, retirement living, health and social care or a customer-focused environment for older people is desirable.
• Experience or knowledge of managing tenancies, customer support plans, property allocations or housing-related services.
• Knowledge of safeguarding, health and safety requirements, confidentiality and data protection legislation.
• Experience working with external agencies, care providers or community organisations to coordinate customer support.

Responsibilities

• Support older people to live independently across 3 Later Life Living services.
• Build relationships with customers, families, local partners and support agencies.
• Coordinate support services and promote customer engagement to reduce isolation.
• Manage tenancy sustainment, lettings, rent/service charge administration and property inspections.
• Represent Living Plus with external stakeholders and promote the service locally.

Skills

Customer service

Housing knowledge

Tenancy management

Safeguarding

External coordination

Job description

Living Plus is seeking a Housing & Wellbeing Advisor to support older people across 3 Later Life Living services in Farnworth and Horwich. You will build relationships with customers, families and partners, coordinate support services and promote community engagement to reduce isolation.

You will manage tenancy sustainment, lettings, rent and service charge administration, and work with contractors to ensure a safe, high-quality environment. This fixed-term role runs to 31st March 2027.