Housing Systems & Data Specialist — SQL & Dashboards (Hybrid)

Beighton; Sheffield; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Hybrid and flexible working

Annual leave 26–31 days

Employee Assistance Programme

Cycle to Work scheme

Discounts on transport

Job summary

Sheffield City Council is recruiting an Information Systems Specialist for the Digital Applications Team to support front-line housing and neighbourhood services. You will extract data, develop dashboards, and provide advanced SQL analysis to inform decisions and service improvements.

The role emphasizes data-driven solutions, stakeholder engagement, and collaboration with suppliers and ICT colleagues to maintain and enhance essential business systems.

Qualifications

• Experience in data analysis, including working with large volumes of customer, operational and financial data.
• Experience using data visualisation tools and developing interactive dashboards that allow users to self-serve information.
• Strong analytical, investigative and problem-solving skills.
• Experience engaging with stakeholders to understand requirements and deliver practical solutions.
• Experience with advanced reporting skills; SQL highly beneficial for delivery.

Responsibilities

• Extract and explore data confidently and accurately using SQL and other tools as required.
• Analyse the root cause of system problems and work to resolve them.
• Support first-line help desk colleagues by investigating queries and delivering recommendations supported by analysis.
• Design, build and maintain interactive dashboards and reporting solutions.
• Communicate with colleagues to gather requirements and understand business challenges or service-specific issues.
• Support service improvement initiatives and system enhancement projects.
• Contribute to the ongoing development and optimisation of business-critical applications.
• Provide specialist technical support for NEC Housing and NEC Document Management.

Skills

SQL

Data analysis

Dashboards

Stakeholder communication

Problem solving

Tools

NEC Housing

NEC Document Management

Info@Work

Idox / Uniform

Job description

Sheffield City Council is recruiting an Information Systems Specialist for the Digital Applications Team to support front-line housing and neighbourhood services. You will extract data, develop dashboards, and provide advanced SQL analysis to inform decisions and service improvements.

The role emphasizes data-driven solutions, stakeholder engagement, and collaboration with suppliers and ICT colleagues to maintain and enhance essential business systems.