Housing Sustainment Officer – Voids & Tenancy

Apricus Resourcing Ltd; Leicester; On-site; GBP 25,000 - 26,000; Full time

Job summary

Apricus Resourcing Ltd is recruiting a Housing Sustainment Officer for a social enterprise provider in Leicester. You will work in a tenancy team to support housing services, coordinate tenancy management and rent collection, and help meet corporate targets.

The role offers 37.5 hours per week, initially 12 weeks before potential permanency. Salary ranges from £18 to £19 per hour umbrella while on agency basis, with emphasis on gas safety, void management and welfare reform knowledge.

Qualifications

• Knowledge and practice in housing and tenancy management in relation to statutory obligations.
• Track record in effective tenancy management, particularly voids and arrears management.
• Understanding of Housing Benefit regulations and welfare reform.
• Plans and prioritises effectively. Good time management and organisation.
• Ability to manage risk effectively.

Responsibilities

• Turnaround of void properties to enable quick re-let with pre-let and post-let checks.
• Coordinate tenancy management and rent collection in line with local KPIs.
• Oversee basic cleaning and room turnaround tasks.
• Support residents to maintain cleanliness per tenancy agreement.
• Ensure properties are let to high standards and monitor for damage, abandonment or misuse.
• Ensure Gas Safety checks are carried out and residents are aware of obligations.
• Provide Welcome Packs and manage inventory and furnishings at re-lets and departures.
• Order replacement furniture and verify condition at re-let and exit.

Job description

Apricus Resourcing Ltd is recruiting a Housing Sustainment Officer for a social enterprise provider in Leicester. You will work in a tenancy team to support housing services, coordinate tenancy management and rent collection, and help meet corporate targets.

The role offers 37.5 hours per week, initially 12 weeks before potential permanency. Salary ranges from £18 to £19 per hour umbrella while on agency basis, with emphasis on gas safety, void management and welfare reform knowledge.