Housing Support Worker (Peterborough)

Service Care Solutions Ltd; Peterborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading national charity as a Housing Support Worker in Peterborough, where you'll provide essential support to vulnerable individuals, helping them achieve independence through tailored housing management. This role offers a chance to make a real difference in the community, managing a caseload of service users and working collaboratively with various agencies. With a focus on person-centred support, you'll develop plans, conduct inspections, and assist with practical life skills. If you're passionate about helping others and have the experience needed, this is the perfect opportunity for you.

Benefits

Referral Bonus

Flexible Shifts

Enhanced DBS Check

Qualifications

• Minimum 2 years’ experience in housing support or homelessness services.
• Strong understanding of housing management and support planning.

Responsibilities

• Deliver housing-related support to vulnerable individuals across multiple properties.
• Create person-centred Support and Safety Plans for service users.

Skills

Housing Management

Support Planning

Working with Vulnerable Individuals

Tenancy Sustainment

Record Keeping

Education

Experience in Supported Housing

Full UK Driving Licence

Job description

Housing Support Worker
Peterborough
Supported Housing
3 Month Contract
35 Hours
£18.78 LTD / £16.12 PAYE (inc hol)
We are currently recruiting for a Housing Support Worker to join a leading national charity in Peterborough, helping service users move towards independence through tailored support and housing management.

THE ROLE
This role involves delivering housing-related support to vulnerable individuals across 3–4 properties, managing a caseload of 10+ service users.
Key responsibilities include:

• Creating person-centred Support and Safety Plans and delivering at least 2 hours of support weekly to each service user
• Maintaining accurate and timely records on the Resident Record Database
• Supporting service users with practical life skills and domestic tasks
• Conducting weekly property inspections and reporting maintenance issues
• Developing move-on plans and supporting service users to secure independent accommodation
• Liaising with Probation Services to deliver joined-up support
• Maximising rent collection and assisting with benefit applications

THE CANDIDATE
We are looking for an experienced Housing Support Worker with a minimum of 2 years’ experience in a similar role, ideally within a supported housing or homelessness service.
The ideal candidate will also have:

• Experience working with vulnerable or complex needs individuals
• Strong understanding of housing management and support planning
• Ability to work independently, including lone working and home-based tasks
• A proactive approach to tenancy sustainment and rent arrears prevention
• A full UK driving licence and access to a vehicle for work purposes

THE CONTRACT
This is a 3-month contract, with the possibility of extension.

• 37 hours per week (40 working hours including 5 hours unpaid lunch)
• Shifts will include both early (8am–4pm) and late (2pm–10pm) patterns
• Occasional Saturday working with time off in lieu during the week
• Must be willing to undergo Enhanced DBS

The pay for the role is £18.78 per hour LTD company rate. The PAYE equivalent is £16.12 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to [e-mail] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!