Housing Support Worker (Complex Needs)

CIH International Housing Group; Darlington; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking organization as a Housing Support Worker, where you will make a meaningful impact on the lives of vulnerable adults. This role involves providing essential housing advice and emotional support to those experiencing homelessness and isolation. You will be part of a dynamic team that values flexibility, inclusivity, and personal growth. With a wealth of career development opportunities and a commitment to employee wellbeing, this position not only allows you to help others but also fosters your professional journey. If you are passionate about making a difference, this is the perfect opportunity for you.

Benefits

Flexible working options

Hybrid working

25 days annual leave

Learning and career development opportunities

Employee Assistance Programme

Employer contributory pension scheme

Maternity, paternity, and adoption benefits

Care worker discounts

Employee Networks

Cycle to Work Scheme

Qualifications

• Experience supporting vulnerable adults with housing needs.
• Ability to provide advice in both 1-1 and group settings.

Responsibilities

• Assist vulnerable adults in gaining independence and housing.
• Provide emotional support and practical advice to clients.

Skills

Housing Advice

Empathy

Problem Solving

Safeguarding Awareness

Job description

The Vacancy

Join Our Team as a Housing Support Worker!

*Please note that this is a fixed-term position which will terminate on 31 March 2026.

Do you enjoy helping people gain their independence and thrive?

As a Housing Support Worker, you will work with vulnerable adults who may be experiencing homelessness and isolation. You should be self-motivated, solution-focused, and a forward thinker, with safeguarding awareness, to make a real difference in people's lives.

What we're looking for:

• A genuine passion for supporting people with housing and other needs.
• Experience providing housing advice in 1-1 and group settings.
• The ability to remain calm under pressure and respond to distress with empathy.

Why Join Us?

We believe that when people feel supported and valued, they can achieve great things — and we want you to be part of that.

Here's what you'll enjoy as part of our team:

• Flexible working options to help you balance work and life.
• Hybrid working (where applicable) — enjoy the best of both worlds!
• 25 days annual leave plus bank holidays, increasing to 30 days with service — because your time off matters.
• A wealth of learning and career development opportunities, with paid and tailored training to support your growth.
• Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services — your wellbeing is a priority.
• Employer contributory pension scheme to help secure your future.
• Great maternity, paternity, and adoption benefits to support you and your family.
• Exclusive care worker discounts to make life easier.
• Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health, and Accessibility — we embrace diversity.
• A variety of health and wellbeing initiatives to keep you feeling your best.
• Cycle to Work Scheme to stay active and reduce your carbon footprint.
• Access to a Corporate Health Plan supporting your physical and mental health.

We are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true selves. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!

If you're ready to use your skills to help others succeed, we'd love to hear from you.

For an informal chat about the role, please contact Rebecca Davison, Service Manager, via [e-mail] or 07841 371 697.

Apply Now!

The closing date for applications is 11 May 2025, but we may close it early if we receive a high number of strong candidates, so don't delay!

Interviews will be held on 20 May 2025.

Good luck!

The Company

The Company has experienced unprecedented growth over the past few years. We have a large workforce and provide support to clients nationwide.