Housing Support Worker - BTAS Families 2

CIH International Housing Group; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Horton Housing Association in Bradford is seeking a Housing Support Worker to support families living in temporary accommodation to move into permanent housing. The role is 35 hours per week on a 10-month fixed-term contract, starting January 2027, with a salary of £27,588 per annum.

You will assist tenants in practical and emotional aspects of tenancy management, liaising with other support services, and ensuring immediate needs like food, clothing and benefits are met.

Qualifications

• Experience with people with multiple needs including mental health and homelessness.
• Experience working in housing environments providing tenancy-related support.
• Knowledge of health and safety tasks in property maintenance.

Responsibilities

• Support families in temporary accommodation to move into permanent housing.
• Assist tenants with practical and emotional aspects of managing their accommodation.
• Coordinate with other support services and ensure immediate needs are met (food, clothing, benefits).
• Carry out domestic duties and minor repairs to ensure a clean and safe living environment.

Skills

Experience with multiple needs

Housing tenancy support

Health and safety tasks

Planning and organisation

Communication and report writing

Calm under pressure

Tools

ICT skills

Job description

Job Introduction

Are you passionate about giving back to your community? Do you want to make a difference in people's lives?

We are currently recruiting for a Housing Support Worker to join our BTAS Families team in Bradford. This role is 35 hours per week, and is offered as a 10 month fixed term contract, starting in January 2027. The salary for this role is £27,588 per annum.

You will be supporting families living in temporary accommodation in Bradford, to move into permanent housing. You will assist tenants in the practical and emotional aspects of managing and maintaining their accommodation and liaising with other support services.

You will ensure immediate needs are met such as food, clothing and access to benefits. You will have the ability to carry out domestic duties and minor repairs to ensure tenants have a clean and safe living environment.

What you will need:

• Experience of working with people with multiple needs which may include mental health challenges, homelessness, drug and/or alcohol use
• Experiencing working in a housing environment providing housing and tenancy related support
• Knowledge of health and safety tasks, including in the maintenance of properties (i.e. fire alarm tests, property checks, reporting repairs etc.)
• Skills in planning, organising and the ability to prioritise work to maintain accurate and timely reports
• Have excellent communication, report writing and ICT skills
• You are approachable, adaptable and have the ability to remain calm and work effectively under pressure

Please note this role requires a full UK driving licence and access to a vehicle which can be insured for business use.

Horton Housing is committed to safe and fair recruitment, safeguarding, and protecting the people that we support. Positions here at Horton require a fully completed application form with any gaps explored back to the age of 18, as well as a right to work check, two references and a DBS check to identify and reject applicants who are unsuitable to work with children or vulnerable adults.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Attached documents:

• Role Profile HSW BTAS 2 Maternity Sept 26.pdf -
• Life at Horton Housing Association.pdf -
• Values and Culture.pdf -