Housing Support Worker

JR United Kingdom; Yeovil; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a CAS-2 Support Worker, where every day brings new opportunities to make a difference in the lives of service users. You'll work within an integrated team to support low and medium-risk offenders, helping them achieve independence and positive outcomes. This role emphasizes resilience, emotional intelligence, and teamwork, ensuring that you thrive in a supportive environment. With the contract set to grow significantly, this is a chance to be part of something impactful. If you're passionate about making a change, this role is perfect for you.

Qualifications

• Genuine interest in people and ability to adapt communication methods.
• Integrity and professionalism in acting in clients' best interests.

Responsibilities

• Manage diary to meet role requirements and support service users.
• Complete Support and Safety Plans and collaborate with probation staff.

Skills

Resilience

Curiosity

Emotional Intelligence

Self-confidence

Teamwork

Integrity

ICT Literacy

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Social network you want to login/join with:

• Full Time
  Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00)
• Location: Yeovil

An enhanced DBS check will be required for this role. Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Join The Challenge

Every day as a CAS-2 Support Worker is an opportunity to make a tangible difference. You'll be part of an integrated team focused on meeting the needs of service users and driving positive outcomes. Your role is essential in fostering independence, supporting transitions, and building stronger communities.

The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission directed from the Ministry of Justice.

Operating in every region across England and Wales, CAS-2 provides accommodation and support to low and medium-risk offenders who are eligible for a home detention curfew or bail, and who would otherwise be held in prison due to lack of community accommodation.

It is currently the largest single contract and is set to grow by 60% over the next 18 months!

What will you be doing:

• No two days are ever the same, and you will manage your diary to meet the role's requirements.
• You will meet with Service Users, discuss support needs, and help them meet their objectives.
• Complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff.
• Assist Service Users with applying for Housing Benefit and paying rent.
• Ensure properties meet the Decent Homes Standard, keeping them clean, tidy, and reporting repairs.

People who love this role are:

• Resilient - Doesn't take the events of the day home with them, undertakes activities to care for their own wellbeing.
• Curious - Asks questions to understand before finding solutions or signposting.
• Emotionally intelligent - Perceptive to human behaviour, instinctively knows when something isn't right.
• Self-confident - Knows own limitations, maintains a positive outlook, enthusiastic and willing to learn.
• Warm personality - Smiles, makes eye contact, demonstrates empathy and active listening.
• Teamwork - Supports peers and collaborates effectively.
• Values - Personal values align with those of the clients.

What are we looking for:

• Genuine interest in people - Able to adapt communication methods, ask questions, and use common sense.
• Integrity and professionalism - Acts in clients' best interests, knows when to escalate issues.
• Managing priorities - Organized, attentive to detail, timely in updates and reports.
• ICT literacy - Basic skills in Outlook, Word, and Excel; training provided.

Non-Negotiables:

• Full clean UK Driving licence.
• Access to vehicle.
• Willingness to undertake extensive travel.
• Business insurance.

What you need to do now:

If interested, click 'apply now' to send your CV or call us. For other opportunities, contact us for a confidential discussion.

Hays Specialist Recruitment Limited acts as an employment agency. By applying, you accept our Terms & Conditions, Privacy Policy, and Disclaimers.

Note: Non-passport holders may need a work permit. Check our Blog for more info.

Do not provide bank or payment details when applying. Applications via the 'Apply now' button only.

Created on 24/04/2025 by JR, United Kingdom