Housing Support Worker

TN United Kingdom; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization in the social care sector, where you will manage a portfolio of properties and provide essential housing management services. This role involves supporting tenants with their tenancies and benefit claims while collaborating with various internal teams to ensure high standards of service. With a focus on dignity and respect, you'll play a crucial part in enhancing the lives of those you serve. This is a fantastic opportunity to make a real difference in the community while developing your career in a supportive environment.

Benefits

Referral bonus

Supportive team environment

Qualifications

• 1+ years of experience in a relevant role.
• Enhanced DBS check required.

Responsibilities

• Conduct assessments of service users to determine eligibility.
• Collaborate with Asset Management to maintain property standards.

Skills

Housing Management

Assessment Skills

Collaboration

Job description

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You will be working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people which includes directly supporting tenants to manage their tenancies, assisting with benefit claims, and providing information on relevant support services near them.

Responsibilities

*Including but not limited to

1. Conducting initial and regular assessments of the potential or actual service user, including any risks, needs, and requirements related to the service, to determine eligibility and ensure necessary actions are taken.
2. Collaborating closely with the Asset Management team to maintain property standards, report repairs promptly, and ensure properties are suitable and safe for occupation.

You will be expected to maintain high professional standards and service levels, treating everyone with dignity and respect, and working collaboratively with internal partners in Quality, Policy, HR, Finance, and IT to deliver the best possible service to our users.

Requirements:

• At least 1 year of experience in a relevant role
• An enhanced DBS check dated within the last 12 months. If you are on the update service, you could be fast-tracked through our recruitment process today.
• Willingness to complete an enhanced DBS check if not currently held
• A full UK driving license and access to your own vehicle

Working with Archer Resourcing

We have been helping professionals find exciting roles for years, leveraging our strong relationships with major employers in UK social care to give you the best chances of landing your next role.

Due to high application volumes, we are unable to respond to all applications. We may, however, hold your CV on file for future opportunities.

We also offer a £250 referral bonus if you know someone who might be interested.