Housing Support Worker - Bournemouth

TN United Kingdom; Bournemouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Support Worker to join their dynamic team in Bournemouth. This role focuses on providing holistic support to residents with diverse needs, helping them achieve stable housing and comply with legal conditions. You will develop person-centred support plans, assist with housing benefit applications, and coordinate with various agencies to empower residents. If you are passionate about making a difference in the community and possess the skills to support vulnerable adults, this opportunity offers a flexible and rewarding work environment with excellent career development prospects.

Benefits

Generous annual leave

Sick pay

Cycle-to-work scheme

Career development opportunities

Qualifications

• Experience working with vulnerable adults with complex needs.
• Ability to develop person-centred support and move-on plans.

Responsibilities

• Support clients in complying with HDC/Bail conditions.
• Develop realistic, person-centred Support Plans.
• Assist residents in accessing Housing Benefit.

Skills

Person-centred support planning

Safeguarding procedures

Experience with vulnerable adults

Flexibility in travel

Computer literacy

Job description

Housing Support Worker – Bournemouth

Job type: Full Time, permanent

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00.

Location: Bournemouth

An enhanced DBS check will be required for this role.

Requirements: Candidates must have a full driving licence and access to a vehicle.

Nacro is a national Social Justice Charity with over 50 years of experience in community support and reducing crime. We deliver the Community Accommodation Support service (CAS), a national program across England and Wales, supporting adults in bail, HDC, and other Licence Orders.

The team provides holistic support to residents with diverse needs, aiming to help them find and maintain stable housing. Responsibilities include managing caseloads, supporting residents with their support plans, and maintaining properties.

Duties and Responsibilities

1. Support clients in complying with HDC/Bail conditions.
2. Develop realistic, person-centred Support Plans, including accessing housing services for move-on.
3. Ensure all plans and assessments are tailored and inclusive.
4. Provide weekly support sessions to help residents achieve their goals.
5. Assist residents in accessing Housing Benefit to prevent rent arrears.
6. Manage properties to meet Decent Homes Standards, report repairs, and maintain furnishings.
7. Perform basic cleaning tasks as needed.

Key Responsibilities

1. Plan and deliver effective, person-centred support and safety plans.
2. Maintain up-to-date resident records.
3. Support Housing Benefit applications.
4. Refer residents to community support agencies.
5. Coordinate with partner agencies like Probation, Courts, and Police.
6. Ensure properties are well-maintained and equipped.
7. Empower residents to achieve their outcomes.
8. Develop move-on plans early with residents, exploring realistic options.

Candidate Requirements

1. Ability to develop person-centred support and move-on plans.
2. Understanding of safeguarding procedures.
3. Experience working with vulnerable adults with complex needs.
4. Flexibility to travel within the area and cover other patches as needed.
5. Familiarity with computer-based systems.

What We Offer

1. A dynamic, supportive team committed to making a difference.
2. Flexible community-based work allowing for workload planning.
3. Opportunities for career development.
4. Excellent benefits, including generous annual leave, sick pay, cycle-to-work scheme, and more.