Housing Support Worker

Horton Housing; Huddersfield; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

6 week paid annual leave (plus bank...

Employee Assistance Programme

Job summary

Horton Housing is recruiting a Housing Support Worker for our central Huddersfield service on a full-time permanent contract. Salary £27,588 per year, with a rota pattern including weekends. The role involves welfare support, housing management and safeguarding to help tenants become tenancy ready.

You will report to the Scheme Manager and work with individuals to create tailored plans, access welfare services and attend appointments, ensuring welfare and safety at all times.

Qualifications

• Experience with people with multiple needs, including mental health challenges, offending behaviour, drugs and/or alcohol problems.
• Planning, organising and prioritising to maintain accurate and timely reports.
• Excellent communication skills, including active listening.
• Approachable, adaptable and able to remain calm under pressure.
• Empathetic and caring, showing respect to people in difficult circumstances.
• Resilient and adaptable, able to think on your feet and make sound decisions.
• Commitment to ongoing personal and professional development.
• Full UK driving licence and use of a car for work.

Responsibilities

• Develop tailored support plans with the people we support and help them achieve goals.
• Assist access to welfare benefits and attend appointments.
• Conduct welfare checks and housing management duties.
• Ensure safeguarding policies are followed and maintain professional boundaries.

Skills

Experience with vulnerable people

Planning and prioritising

Excellent communication

Calm under pressure

Empathetic and caring

Resilient and adaptable

Commitment to development

Full UK driving licence

Flexible weekends availability

Job description

Job Introduction

Do you have experience supporting vulnerable people with becoming tenancy ready, including assisting them to access welfare benefits, and registering for housing with the local authority? Are you empathetic and caring, showing understanding and respect to people experiencing difficult circumstances? Then this role is for you!

Horton Housing are currently recruiting for a Housing Support Worker to join our established service in central Huddersfield on a full time permanent contract. The salary on offer is £27,588.00 per annum, and you must be able to work flexibly across Mondays to Sundays as the contact will be on a rota basis, including working some weekends.

• 6 week paid annual leave (plus bank holidays)
• full access to our Employee Assistance Programme

Reporting to the Scheme Manager, you will work in partnership with the people we support to devise a tailored support plan and support them in achieving their individual goals . This may include helping them to access welfare and supporting them to attend any appointments. You will also be responsible for the welfare of the people we support, undertaking welfare checks, housing management, and following safeguarding policies.

ESSENTIAL SKILL AND EXPERIENCE REQUIRED

• Experience of working with people with multiple needs, people who may have mental health challenges, offending behaviour, drug and/or alcohol problems.
• Skills in planning, organising and prioritising work to maintain accurate and timely reports.
• Excellent communication skills, including active listening.
• You are approachable, adaptable and have the ability to remain calm and work effectively under pressure.
• Be empathetic and caring, showing understanding and respect to people experiencing difficult circumstances
• Be resilient and adaptable with the ability to think on your feet, prioritise tasks, and make sound decisions in line with our procedures
• Be personable and kind, with the ability to go above and beyond whilst maintaining professional boundarie
• Have a commitment to your ongoing personal and professional development
• A full UK driving licence and use of a car for work purposes
• Must be able to work flexibly during the week including Saturdays and Sundays

DESIRABLE SKILLS

• Some experience of supporting people with complex needs, in a paid, voluntary or lived capacity
• An understanding of trauma informed practice

In addition to the above, it is expected that you will:

• Maintain professional boundaries
• Have a commitment to Equality, Diversity and Inclusion
• Be willing to undertake any further training required
• Be able to work flexibly to meet the needs of the service/department

For the full role profile please see the attached job description.

Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable people and children or young people.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Closing date for applications: 31st August 2026

Attached documents

• Housing Support Worker Spring Street - Role Profile.pdf -
• Values and Culture.pdf -
• Life at Horton Housing Association.pdf -