Housing Support Worker

CIH International Housing Group; Doncaster; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual leave (28 days + bank holidays)

Enhanced DBS

2 employment references

Mileage reimbursement

Westfield Health

Blue Light Card eligibility

4% employer pension contribution

Job summary

Target Housing is seeking a Housing Support Worker for Morley Road, Doncaster. You will provide high-quality housing and support services to help tenants sustain tenancies, develop independence, and achieve personal goals.

Responsibilities include assisting with moving in/out, delivering personalised support plans, managing budgets, and liaising with partner agencies to enhance service delivery. A positive, inclusive workplace and weekend rotas are part of the role.

Qualifications

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Responsibilities

• Support people with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users' skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure people understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between people and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in 7 day rotas with other team members to ensure people are supported at weekends.

Skills

Welfare benefits knowledge

Risk assessment

Support planning

Experience with vulnerable adults

Local Authorities liaison

Health & safety

Communication

Education

Health and Social Care qualification (desirable)

Job description

Housing Support Worker - Morley Road

Salary: £26,490 rising to £28,795

Contract: Permanent, full time. Working days only across a 7 day rota (no bank holidays or nights).

Location: Morley Road, Doncaster

Main Purpose:

Provide high-quality housing and support services to help people sustain tenancies, develop independence, and achieve personal goals.

Key Responsibilities:

• Support people with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users' skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure people understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between people and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in 7 day rotas with other team members to ensure people are supported at weekends.

General Duties:

• Attend training, team meetings, and supervision.
• Follow Health and Safety requirements and all organisational policies.
• Undertake additional duties as required by senior management.

Person Specification:

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Core Competencies:

• Customer Focus (Critical)
• Integrity (Critical)
• Team Working (Critical)
• Confidence & Judgement (Very Important)
• Communication & Influence (Very Important)
• Planning & Organising (Important)
• Technical Skills (Important)

Additional Information:

• Enhanced DBS required
• 2 Employment References (most recent/current employer & any other previous employer)

What We Offer:

Annual Leave:

• 28 days + bank holidays
• Increasing to 33 days with service

Benefits include:

• Career development and structured training
• Mileage reimbursement
• Westfield Health & financial wellbeing support
• Blue Light Card eligibility
• 4% employer pension contribution
• A supportive, inclusive workplace culture

Please note, we do not offer sponsorship for overseas workers, applicants requiring this will not be considered.

Our Commitment to Inclusion

We are proud to be an Equal Opportunities and Disability Confident employer. We actively encourage applications from people of all backgrounds, especially those underrepresented in the workforce and individuals with lived experience. If you need any adjustments during the application process, please contact us.

Enquiries: [e-mail]