Housing Support Worker

Target Housing Ltd; Doncaster; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Enhanced DBS

2 Employment References

Mileage reimbursement

Westfield Health

Blue Light Card eligibility

4% employer pension contribution

Career development

Inclusive workplace culture

Job summary

Target Housing Ltd in Doncaster is seeking a Housing Support Worker to help people sustain tenancies, develop independence, and achieve personal goals on Morley Road. You will deliver practical housing support and work with partners to maximise outcomes in a person-centred way.

This is a permanent, full-time role, with a seven-day rota (no nights), DBS required, and strong emphasis on safeguarding, budgeting, income maximisation, and collaboration with local authorities and health professionals

Qualifications

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification is desirable.

Responsibilities

• Support people with moving in and out of accommodation.
• Deliver person-centred support plans and achieve outcomes within timescales.
• Build service users’ skills, confidence and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting and maximizing income.
• Assist with benefit claims and rent payments.
• Ensure occupancy agreement understanding and compliance.
• Monitor property use and address issues promptly.
• Identify and respond to non-compliance and escalate concerns.
• Carry out risk assessments and review support plans.
• Support conflict resolution between people and neighbours.
• Assist with activities that promote engagement and development.
• Maintain records in line with audit and confidentiality requirements.

Skills

Welfare benefits

Risk assessment

Support planning

Vulnerable adults

Legislation

Local Authorities

Health / social care professionals

Education

Health and Social Care qualification

Job description

Housing Support Worker - Morley Road

Salary: £26,490 rising to £28,795

Contract: Permanent, full time. Working days only across a 7 day rota (no bank holidays or nights).

Location: Morley Road, Doncaster

Main Purpose

Provide high-quality housing and support services to help people sustain tenancies, develop independence, and achieve personal goals.

Key Responsibilities

• Support people with moving in and out of accommodation.
• Deliver person-centred support plans, achieving agreed outcomes within set timescales.
• Build service users’ skills, confidence, and independence.
• Work with partner agencies to enhance service delivery.
• Support a safe, clean, and well-maintained living environment.
• Provide guidance on independent living skills, budgeting, and maximising income.
• Assist with benefit claims and rent payments.
• Ensure people understand and comply with occupancy agreements.
• Monitor property use, occupancy, and utilities; address issues promptly.
• Identify and respond to non-compliance, escalating serious concerns.
• Carry out, record, and review risk assessments and support plans.
• Support conflict resolution between people and neighbours.
• Assist with activities that promote engagement and development.
• Maintain accurate records in line with audit and confidentiality requirements.
• Build effective relationships with external organisations.
• Participate in 7 day rotas with other team members to ensure people are supported at weekends.

General Duties

• Attend training, team meetings, and supervision.
• Follow Health and Safety requirements and all organisational policies.
• Undertake additional duties as required by senior management.

Person Specification

• Strong knowledge of the welfare benefits system.
• Experience in risk assessment and support planning.
• Experience working with vulnerable adults/supported living.
• Understanding of relevant legislation.
• Experience working with Local Authorities and health/social care professionals.
• Health and Social Care qualification (desirable).

Core Competencies

• Customer Focus (Critical)
• Integrity (Critical)
• Team Working (Critical)
• Confidence & Judgement (Very Important)
• Communication & Influence (Very Important)
• Planning & Organising (Important)
• Technical Skills (Important)

Additional Information

• Enhanced DBS required
• 2 Employment References (most recent/current employer & any other previous employer)

What We Offer

Annual Leave

• 28 days + bank holidays
• Increasing to 33 days with service

Benefits include

• Career development and structured training
• Mileage reimbursement
• Westfield Health & financial wellbeing support
• Blue Light Card eligibility
• 4% employer pension contribution
• A supportive, inclusive workplace culture

Please note, we do not offer sponsorship for overseas workers, applicants requiring this will not be considered.

Our Commitment to Inclusion

We are proud to be an Equal Opportunities and Disability Confident employer. We actively encourage applications from people of all backgrounds, especially those underrepresented in the workforce and individuals with lived experience.If you need any adjustments during the application process, please contact us.

Enquiries: [e-mail]