Housing Officer - Selby

CIH International Housing Group; Selby; On-site; GBP 25,000 - 30,000; Full time

Job summary

Horton Housing Association is seeking a Housing Officer for the LIFE Selby TEAM. The role is 35 hours per week with a salary of £27,588 per annum, focused on housing management across our accommodation, health and safety, hazard reporting, rent queries and tenancy inductions.

You will also manage anti-social behaviour, ensure safeguarding compliance, and require a full UK driving licence with access to a vehicle for business use. Interviews planned for early September.

Qualifications

• Demonstrated empathy and caring in challenging situations.
• Excellent verbal and written communication, with patient listening.
• Able to work to deadlines and stay highly organised.
• Ability to identify risk and follow housing policies.

Responsibilities

• Oversee housing management across Selby accommodation.
• Handle health and safety, hazard reporting and rent queries.
• Conduct tenancy inductions and manage anti-social behaviour.
• Ensure compliance with safeguarding and DBS requirements.

Skills

Empathy

Communication

Active listening

Resilience

Organisation

Risk awareness

ICT skills

Social housing knowledge

Job description

Job Introduction

Do you have a strong understanding of social housing and health & safety? Are you resilient with a passion for helping people?

We are currently recruiting for a Housing Officer to join our brand-new LIFE (Living Independently For Everyone) team in Selby. This role is 35 hours per week with a salary of £27,588 per annum.

As a Housing Officer at LIFE Selby, you will be responsible for housing management across our accommodation. This includes health and safety, hazard reporting, rent queries, tenancy induction and the management of anti-social behaviour.

What you will need:

• Be empathetic and caring, showing understanding and respect to people experiencing difficult circumstances
• Have excellent communication and listening skills, with the ability to recognise the people we support as experts in their own lives
• Be resilient and adaptable with the ability to work to deadlines and remain highly organised
• Be observant and proactive, with the ability to identify risk and follow policies
• Good ICT skills
• An understanding of social housing, including health and safety, rent and reporting
• Experience in a similar role is advantageous

Please note this role requires a full UK driving licence and access to a vehicle which can be insured for business use.

Horton Housing is committed to safe and fair recruitment, safeguarding, and protecting the people that we support. Positions here at Horton require a fully completed application form with any gaps explored back to the age of 18, as well as a right to work check, two references and a DBS check to identify and reject applicants who are unsuitable to work with children or vulnerable adults.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We expect interviews to take place in early September.

Attached documents:

• Values and Culture.pdf -
• Housing Officer (Full Time) - LIFE JD.pdf -
• Life at Horton Housing Association.pdf -