Housing Support Worker

CIH International Housing Group; Horbury; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

25 days annual leave + bank holidays

Learning and career development

Job summary

Inspire North, Wakefield, is seeking a Housing Support Worker to help people who are homeless or at risk of homelessness access and sustain accommodation, improve wellbeing and achieve personal goals.

You will work with clients, landlords and partner agencies, assisting with tenancy setup, life skills, budgeting, and referral to support services, while maintaining confidential records and using the appropriate case management systems. Hybrid working options are available.

Qualifications

• Experience supporting vulnerable individuals and helping them achieve positive outcomes.
• Excellent communication and relationship-building skills with clients and partners.
• Ability to manage a caseload, prioritise workloads and maintain records.

Responsibilities

• Support clients to access accommodation and sustain tenancy.
• Assist with services access, life skills, budgeting and independence.

Skills

Vulnerable population support

Communication

Caseload management

Safeguarding

Record keeping

Driving license

Education

CIH Level 3 qualification

Tools

Microsoft Office

Case management software

Job description

The Vacancy

Join Inspire North as a Housing Support Worker!

Do you enjoy helping people overcome challenges and achieve greater independence?

If you're someone who is passionate about supporting individuals to build stable and fulfilling lives, this could be the role for you. As a Housing Support Worker within our Wakefield Access to Housing Pathway Team, you'll play a vital role in supporting people who are homeless or at risk of homelessness to access and sustain accommodation, improve their wellbeing, and achieve their personal goals.

No two days are ever the same. One day you might be supporting someone to secure accommodation and settle into their tenancy, while the next, you're helping them access services, develop life skills, manage finances, or take positive steps towards greater independence. You'll work collaboratively with colleagues, landlords and partner agencies to ensure clients receive the support they need to thrive.

Who we're looking for:

• Experience supporting vulnerable individuals through challenging situations and helping them achieve positive outcomes.


• Excellent communication and relationship-building skills, with the ability to engage effectively with clients, colleagues and external partners.


• Ability to manage a caseload, prioritise workloads and maintain accurate, professional records.


• An understanding of safeguarding, confidentiality and professional boundaries.


• Knowledge of housing, homelessness, welfare benefits or support services would be advantageous.


• Commitment to delivering person-centred, trauma-informed support that promotes independence and choice.


• Confidence using Microsoft Office and electronic case management systems.


• A valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.


• Willingness to work towards a CIH Level 3 qualification if not already held.

Why Join Us?

We understand that when people feel supported and valued, they can achieve great things, and we want you to be part of that.

Here's what you'll enjoy as part of our team:

• Flexible working options to help you balance work and life in a way that suits you.


• Hybrid working enjoy the best of both worlds!


• 25 days annual leave plus bank holidays, increasing to 30 days with service, because your time off matters.


• A wealth of learning and career development opportunities, with paid and tailored training to support your growth.


• Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services, because your wellbeing is a priority.


• Employer contributory pension scheme to help secure your future.


• Great maternity, paternity and adoption benefits to support you and your family.


• Exclusive care worker discounts to make life a little easier.


• Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility, where diversity is celebrated.


• A variety of health and wellbeing initiatives to keep you feeling your best.


• Cycle to Work Scheme to help you stay active and reduce your carbon footprint.


• Access to a Corporate Health Plan to support your physical and mental health.

We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued.

If you're ready to use your skills to help people overcome barriers, sustain housing and build brighter futures, we'd love to hear from you.

Good Luck!

You may use AI tools to support your application, but please ensure it is written in your own voice and reflects your experience, strengths, and reasons for applying.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.