Healthcare Support Worker - Same Day Emergency Care

NHS; Bournemouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as a Healthcare Assistant in the Same Day Emergency Care Clinic at a leading healthcare institution. This role is pivotal in ensuring patients receive timely and efficient care. With a focus on high standards, you'll be part of a dedicated team committed to making a difference in patient lives. Ideal candidates will possess excellent interpersonal skills and a compassionate approach to care. Join a forward-thinking organization that values teamwork and continuous improvement in healthcare delivery.

Qualifications

• Completion of care certificate is required.
• Good numeracy and literacy skills are essential.

Responsibilities

• Assist with the timely admission and treatment of patients.
• Support delivery of high-quality, patient-centered care.

Skills

Interpersonal Skills

Communication Skills

Teamwork

Adaptability

Basic Food Handling

Education

Care Certificate

Good Numeracy and Literacy Skills

Job description

Healthcare Support Worker - Same Day Emergency Care

This job is now closed

Job summary

An exciting opportunity has arisen for a Healthcare Assistant within the Same Day Emergency Care Clinic/Acute Medical Unit at the Bournemouth site of University Hospitals Dorset.

The Healthcare Assistant (HCA) in the Same Day Emergency Care (SDEC) clinic plays a crucial role in supporting the delivery of high-quality, efficient, and patient-centered care. The HCA is responsible for assisting with the timely admission, assessment, and treatment of patients, ensuring they receive necessary care within the same day.

Applicants are required to have excellent interpersonal and communication skills, a commitment to high standards of care, and the ability to treat all patients, relatives, and staff with dignity and respect.

This role requires an approved care certificate

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail, please read the full job description and person specification documents attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future, guiding how we treat our patients, visitors, and colleagues.

UHD is investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

Please note that if the role or service relocates as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Other changes not related to relocation will be managed according to Trust or National terms and conditions.

Job responsibilities

For detailed responsibilities, please refer to the full job description and person specification documents attached to this advert.

Person Specification

Personal Qualities

• A positive approach to caring for people of all ages
• Team player

Experience

• Ability to adapt and learn in a healthcare environment
• Previous experience in a care environment/NHS
• Experience working as part of a multidisciplinary team
• Experience working with the public
• Basic food handling skills

Qualifications

• Good numeracy and literacy skills
• Completion of care certificate/competency workbook

Other

• Understanding of basic physiology (e.g., vital signs, fluid balance, nutritional needs)
• Ability to work independently and in a team
• IT literacy
• Venepuncture and cannulation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check for any previous criminal convictions.

Employer

University Hospitals Dorset NHS Foundation Trust