Housing Support Trainee — First-Contact & Inclusion

CIH International Housing Group; Greater London; On-site; GBP 33,000 - 34,000; Full time

Job summary

Royal Borough of Greenwich is seeking a Housing Support Officer for the Customer Access Team. Based at The Woolwich Centre, you will provide the first point of contact for customers in person, by phone or via email, helping to prevent homelessness and explain housing options.

The role requires good knowledge of housing legislation, excellent written and oral communication, and the ability to work in a fast‑paced, demanding environment.

Job description

Royal Borough of Greenwich is seeking a Housing Support Officer for the Customer Access Team. Based at The Woolwich Centre, you will provide the first point of contact for customers in person, by phone or via email, helping to prevent homelessness and explain housing options.

The role requires good knowledge of housing legislation, excellent written and oral communication, and the ability to work in a fast‑paced, demanding environment.